Job Abstract

New York, United States of America

SCIB is looking for a CRM DATA ANALYTICS & MODELS SPECIALIST, based in our NEW YORK CITY office.

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

At Santander (www.santander.com) we are key players in the transformation of the financial sector. Do you want to join us?

Santander Corporate & Investment Banking (SCIB) is Santander's global division that supports some of the world's most complex and sophisticated corporate and institutional clients, offering customized services and value-added wholesale products to best meet their needs.

Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture, and disability. Our mission is to contribute to help more people and business prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

WHAT YOU WILL BE DOING

As a Data Analytics & Models professional you will lead the CRM functional support for our SCIB businesses in North America, along with responsibility for coordinating with our global CRM team in Europe, reporting to our Chief of Staff office. The SCIB CRM team and tools support the Global Corporate and Investment banking businesses, the CRM tool has 2800+ users across 14 different geographies and is deployed to all SCIB business lines. 

We need someone like you to help us in different fronts:

• Engagement with senior stakeholders across the SCIB on CRM key topics and initiatives.
• Work to define business specific best practices for CRM usage (pipeline management, client service intensity, recording commercial activity with our clients, and data analytics).
• Lead the CRM relationship with relevant front office business stakeholders, supporting usage of the CRM tool and the client data in the tool, to deliver value to management and the business users.
• Drive the definition of new CRM business cases and technology, working with the business and x-SCIB technology teams, for the execution of the business development lifecycle.
• Support training, communication, and overall support of the CRM tool across the SCIB.
• Collaborate with other support teams (CDO, onboarding, compliance and regulatory), to drive data access and data quality within the CRM and CRM functions.

EXPERIENCE

• At least 5 years in a similar role.
• Experience in Banking/Financial sector.
  

EDUCATION

• Technical Degree or Degree in Business Management.
  

SKILLS & KNOWLEDGE

• Industry knowledge and experience in business analytics.
• Salesforce knowledge/experience a plus.
• Nice to have experience in Data Analysis tools like PowerBI or Qliksense.
• Nice to have experience in investment banking analytics tools like Dealogic and Coalition
• Strong communication and analytical skills.
• Enthusiasm, tenacity and resilience in a dynamic business environment.

OTHER INFORMATION

• Occasional international travel.

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Masters of Science (MS) English Commercial Acumen

Primary Location: New York, NY, Madison Ave Corp

Other Locations: New York-New York

Organization: Santander US Capital Markets LLC

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.