Job Abstract

Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.

Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.

Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.

Respond to inquiries and/or tours when Community Relations Director, Executive Director and Resident Care Directors are not available; facilitate experiences/tours of community as needed.

Promote and encourage residents to participate in activities.

Follow and communicate company policies and procedures.

Seek out and perform other duties as assigned or needed.

Check out our perks!

Easily Access Your Schedule: View your schedule, pick-up shifts & request time off from the OnShift mobile app.

Earn Rewards: Track your progress and earn award points for clocking in & out on time, answering surveys and for other contributions in the community.

Provide Feedback: Answer short community surveys and provide feedback about your day – all from your mobile phone.

Access Funds: Access your earned, but unpaid wages before payday for just a small transaction fee.

Benefits: Medical/Dental/Vision Insurance, 401K, PTO, Tuition Assistance, etc.!