Responsible for managing the administrative operations of a UCSF-based pediatric mental health access program that is expanding statewide to include satellite partner sites across California. The program is based with the UCSF Department of Psychiatry and Behavioral Sciences. This includes all or most of the following functions: consult platform & website management, facilities, student services, contracts and grants, budgetary financial management and / or human resources. Manages a professional staff, typically large, and / or comprised of professionals in various fields. Assumes accountability for decisions made by subordinates. Performs long and short-term planning for function. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.
The University of California San Francisco will develop and implement California’s Child Youth Behavioral Health Initiative (CYBHI) Behavioral Health (BH) Consult Program, as part of the state’s Master Plan for Kids’ Mental Health. The BH Consult Program aims to advance health equity by increasing access to quality, evidence-based, culturally responsive mental and behavioral health care for all of California’s children and youth 0-25. Through consultation, education and training, primary care providers will deepen and expand their knowledge, skills and confidence in addressing behavioral health needs in accessible, lower stigma primary care settings. The statewide program will be a substantial expansion of UCSF’s Child & Adolescent Psychiatry Portal, a pediatric mental health access program established in 2019. Expansion will include establishing additional partner satellite hub sites throughout California, developing partnerships with professional clinical training programs i.e. pediatric and family medicine residency, child & adolescent psychiatry fellowship, nurse practitioner, social work, public health and other related training programs. Part of the program’s near-term expansion includes development of a novel tech-enabled consultation platform. The team is currently comprised of multiple physician, psychologist and social work staff who provide consultation, training and care coordination.
The operations director will recruit and manage additional managers/coordinators and administrative support team members in the areas of marketing, communications, consult platform & website management, evaluation & research, and educational programming, in order to implement and sustain the strategic growth goals, to the satisfaction of the program director and relevant associate directors. The position requires financial oversight of multiple grants and sub-contracts. The primary site is UCSF, with planned near-term development of additional sub-contracted satellite sites.
The final salary and offer components are subject to additional approvals based on UC policy.
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Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
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- Master’s degree or higher.
- Bachelor's degree in related area and 6+ years of experience or equivalent experience/training.
- 5+ years of lead/supervisory experience.
- Broad knowledge of the organization's processes, protocols, and procedures with a focus on budget, account and fund management and / or personnel management under labor contract(s) and personnel policy.
- Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and / or accounting and payroll.
- Broad knowledge of common organization-specific and other computer application programs.
- Strong leadership and supervisory skills.
- Demonstrated management and conflict resolution skills to effectively lead and motivate others.
- Skills to work collaboratively with other locations.
- Skills in organization and customer service to effectively manage multiple important priorities. Proven ability to organize department work functions in an efficient and effective manner.
- Proven skills to quickly evaluate complex issues and identify multiple options for resolution.
- Advanced analytical, organizational, problem solving, and decision-making skills.
- Strong verbal and written communication skills; ability to influence / persuade all levels of staff.
- Demonstrated ability to integrate critical information across disciplines. Understands how projects relate to other strategies and initiatives.
