The Mail Clerk is responsible for processing both incoming and outgoing mail in a timely manner. Essential Duties Open and distribute mail in a timely manner. Review incoming payments and notate accounts. Superior customer service skills. Filing, Scanning documents. Performs other tasks and projects as assigned, and other related duties to meet the ongoing needs of the department and organization, including but not limited to, posting tasks on high volume days and team coverage as needed. Compet... more details
The Mail Clerk is responsible for processing both incoming and outgoing mail in a timely manner.
Essential Duties
- Open and distribute mail in a timely manner.
- Review incoming payments and notate accounts.
- Superior customer service skills.
- Filing, Scanning documents.
- Performs other tasks and projects as assigned, and other related duties to meet the ongoing needs of the department and organization, including but not limited to, posting tasks on high volume days and team coverage as needed.
Competencies
Organization
- Decision Quality – Making good and timely decisions that keep the organization moving forward.
- Drives Results – Consistently achieving results, even under tough circumstances.
- Communicates Effectively – Clearly communicates messages through appropriate channels and listens to understand and respond.
- Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.
- Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Position Specific
- Approachability – creating a positive and pleasant first impression of the Company.
- Customer Focused
- Approach tasks with a sense of urgency.
- Attention to detail.
Technical and/or Functional Skills & Knowledge
- Microsoft Office
- Business machines such as copiers, scanners, postage meters
Qualifications:
- High school diploma or equivalent preferred
Work Environment
While performing the duties of this job, the employee regularly works in a climate-controlled setting, seated continuously and is sedentary the majority of the workday. This position is in a call center with moderate to high noise levels & frequent foot traffic. This position routinely uses standard office equipment such as computer, phones, and photocopiers. Work area stations and cubicles are close in proximity to others.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to use hands and fingers to handle, feel or operate office equipment such as computers, phones, and photocopiers; and have moderate reach with hands and arms. The employee is regularly required to talk and hear, sit and see in order to perform close-up computer work and phone equipment, and requires close-up vision and color recognition.
Reasonable Accommodations
Reasonable accommodation(s) may be provided by ARS National Services Inc. to enable individuals with disabilities to perform essential functions, as defined per Company policy.
NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization.
