Job Abstract

• Oversight of operational clinic work including RN telephone triage, RN procedures, Apex In Basket management
• Management of clinic operational flow. Also manage the patient care delivery system to assure quality care, patient safety, standard work and compliance with internal policy, external regulations, and accepted practices across the continuum of care. Allocates environmental, technical, and staffing resources. May also manage the fiscal and administrative operations
• Represents assigned clinics or centers on task forces or committees. Participates to develop new programs, review technology improvements, design quality improvement, and patient safety initiatives, etc.
• Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes. Also collaborates with an interdisciplinary team of health care clinicians in efforts to develop healthcare policies, practice standards, and improve services
• Manages patient care in a cost effective manner, consistent with the financial goals of the organization. Plans and is accountable for the annual operative and capital budget for areas of responsibility. Determines staffing needs and plans. Monitors performance of clinic or center services. Coordinates activities with other clinics, centers, units, and / or departments in regard to patient care
• Responsible for employee recruitment, performance evaluation, progressive discipline and staff development. Develops a strong culture of teamwork to ensure the quality of daily operations, effective interdepartmental collaborations, and the timely achieve
• Keeps abreast of and implements new or changing patient care standards of practice, scope of practice, competency development and assessment, policies and procedures, and new programs in collaboration with the Clinical Nurse Director. Collaborates with physicians and develops proposals for improvements
• Collaborates and provides input, on marketing, facilities, and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery in accordance with best practices

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Master's Degree
• At least five (5) years clinical RN experience caring for surgical patients
• At least three (3) years of related management experience
• Knowledge of relevant healthcare information technology and patient care workflows and processes
• Knowledge of current and emerging best practices and technologies in the clinic / center healthcare industry

• Bachelor's Degree in Nursing
• At least five (5) years clinical RN experience
• At least two (2) years’ managerial experience in an acute care or outpatient setting
• Strong clinic / center patient care management skills. Practice management knowledge in scheduling, customer-service methods, regulatory compliance, accreditation requirements, and / or information technology. Broad knowledge of patient population served and the requirements for the delivery of services
• Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making
• Strong leadership, fiscal, and operations management skills, with the ability to collaborate effectively with physicians, management, and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork and collaboration
• Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments
• Proven ability to organize, manage multiple priorities, and delegate work functions efficiently