Job Abstract

Case Manager/Assistant Youth Coordinator

Chagrin Falls Park Community Center

Full-Time

$17/hour

SCHEDULE: Full Time (determined on a case-by-case basis)

GENERAL STATEMENT OF DUTIES: Provides case management to individuals/families and provides support, advocacy, development and adjustment services for participating youth.

ESSENTIAL RESPONSIBILITIES:

1. Implements or coordinates supportive services that foster social, emotional and educational growth.

2. Conduct assessments and provides age-appropriate case management.

3. Provides referrals and assists families in their interactions with schools, health care providers, and social services as needed.

4. Reports outcome measures and demographics as required.

5. Maintains confidential client records including up to date data entry as required by the funder.

6. Maintains relationships with community social agencies to capitalize on resources on behalf of the Center and clients in need of assistance.

7. Provides a supportive, trauma-informed environment to families.

8. Recruits and trains volunteer tutors during school year for grades K-3 and manages classroom behaviors.

9. Pairs students and tutors for optimal learning.

10. Communicates with Kenston School District’s administration and teachers concerning student progress.

11. Organizes and maintains library.

12. Participates in team planning and program goal achievements.

13. Uses Microsoft office functions, e-mail, calendar and other data methods needed for documentation.

14. Attends meetings and trainings as assigned.

15. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

16. Completes other tasks as assigned.

QUALIFICATIONS:

1. Candidate must have knowledge and ability to establish client relationship with professional boundaries.

2. Willingness to learn client centered model and conflict resolution; ability to manage crisis situations.

3. Ability and understanding of case management record keeping, ability to communicate with clients and build trust, strong overall communication skills, both oral and written.

4. Ability to model open communication, fair and equitable treatment and conflict management skills.

5. Knowledge and ability to use Microsoft office suite for recording information.

6. Mandatory CPR and First Aid Certifications.

7. Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability.

8. Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Degree in Social Work, Counseling, Psychology, Human Services or related degree preferred. High school diploma/GED required.

MINIMUM EXPERIENCE REQUIREMENTS: Experience working with populations that are low income and work with children in educational setting preferred.