Supports staff and faculty on the Touro College of Osteopathic Medicine Middletown, NY campus to complete their day to day job. Software and technical help/advisement to staff and faculty (350 users). Responsibilities Responsible for general day to date support, to include, but not limited to as much of the following as possible:Manages DNS, DHCP server. Manages mailing list server. Performs basic installation, configuration, deployment and troubleshooting of desktop computers and peripherals. M... more details
IT, System Administrator
Job LocationsUS-NY-Middletown
ID
2024-10915
College
Administration
Position Type
Full-Time
Schedule Shift
9:00am - 5:30pm
Hours Per Week
36.5
Travel
None
Category
Information Technology
FLSA Status
Non-Exempt
Location : Country
US
Overview
Supports staff and faculty on the Touro College of Osteopathic Medicine Middletown, NY campus to complete their day to day job. Software and technical help/advisement to staff and faculty (350+ users).
Responsibilities
Responsible for general day to date support, to include, but not limited to as much of the following as possible:
Manages DNS, DHCP server.
Manages mailing list server
Performs basic installation, configuration, deployment and troubleshooting of desktop computers and peripherals.
Manages Active Directory-Primary and secondary AD, Sync between primary and secondary, group policies
Manages backup, policies to backup primary servers
Manages FOG Server and FOG Images
Assists students and instructors with Canvas issues.
Troubleshoots general network related issues on workstations, printers, scanners and wireless system.
Campus-specific duties:
Administers all smart-podiums, troubleshooting all AV issues in lecture halls and classrooms
Performs basic installation, configuration, deployment and troubleshooting of desktop computers and peripherals
Administers Print Server and printing management software
Administers E-Mail listserv for faculty, staff and student body
Troubleshoots general network related issues on workstations, printers, scanners and wireless system
Administers Includes scheduling recordings, managing Yuja uploads, troubleshooting any issues related to both the streaming and VOD servers
Manages off-campus streaming events
Manages AV systems of OSCE rooms and recording OSCE practical's using DVR recording system. Archives OSCE recordings and provides archived video to faculty to review
Technical support for Medical Simulation Machines (SimMan, SimMan 3G, BabySim and BabySim 3G). Troubleshoots connectivity issues, replaces/fixes simulator parts
Administers Active Directory
Qualifications
Education/ Experience
Bachelor of Arts required.
Bachelor’s Degree or equivalent industry experience.
At least 2 year experience.
Knowledge/ Skills/ Abilities
Team player with the ability to work independently when necessary.
Excellent communication, time management, and organizational skills.
Ability to adapt and learn new technologies.
DNS, DHCP, LDAP, TCP/IP, Symantec Backup Exec.
Knowledge of Windows Workstations/Servers, Linux Servers and Mac OSX.
Knowledge of Microsoft Office Suite including Word, Excel, Power Point, & Outlook
Basic understanding of Audio Visual equipment.
Internet research
Physical Demands
Extensive time sitting and standing
Ability to lift 15 lbs. (IT Department)
Maximum Salary
USD $57,434.00/Yr.
Minimum Salary
USD $45,946.00/Yr.
Touro University offers a comprehensive benefits package for full-time employees which includes:
Full range of Health Plans
Medical Plans (choice of EPO, PPO, High Deductible HSA)
Flexible Spending Accounts (FSA)
Dental Plans (PPO & HMO) and Vision Plan
Dependent Care and Transit Programs
Life Insurance, AD&D and Voluntary Supplemental Life Insurance
Short-term and Long-term disability programs
Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
Employee Assistance Program
Early-Release Fridays (upon approval)
Generous Paid Time Off
Vacation, Sick Leave, Personal Leave & Floating Holiday
Annual Holiday Schedule
All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 50 West 47th Street, 12th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.
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