Job Abstract

The Client Services Associate II is responsible for providing exceptional support to Guardant Health customers, the Guardant Health Clinical Laboratory, and Sales Representatives. The Client Services Associate II must possess the ability to communicate professionally and effectively with all individuals, including external customers and internal Guardant Health personnel. Essential Duties and Responsibilities:Perform duties of Client Services Associate. Assist in training new employees. Act as a... more details

Job Description

Essential Duties and Responsibilities:

Perform duties of Client Services Associate.
Assist in training new employees.
Act as a mentor to the Client Services Associates.
Participate and/or support department projects as assigned by Leadership.
Ability to handle a higher case load or additional Account Managers as defined by Leadership.
Manage elevations when other members of Leadership are not available.
Assist Leadership with case audits for trainees as needed

Qualifications

Bachelor’s degree preferred.
High school diploma, or its equivalent required plus experience.
Ability to work as part of a team comprised of internal employees, contractors and?managers.
Ability to multitask and take on various projects.
Ability to work with self-discipline, good judgment and independence in a dynamic office setting.
Excellent written, verbal communication skills are required, as is computer proficiency.
Solid experience using Salesforce.com and Microsoft Office.
Flexibility with respect to working hours based on operational need.

Additional Information

Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.

The US hourly range for this full-time position is $21.59 to $34.52. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Please visit our career page at: http://www.guardanthealth.com/jobs/

Apply with Guardant Health, Inc.

Search Terms: Client Service, Associate, Leadership, Sales Representative, Retail

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Client Service Jobs: $15-$57/Hr. Multiple Positions Hiring Immediately

Spring

Hiring Immediately! Multiple Positions Available. $15-$57/Hr.