Manager of Clinical Practice, Ambulatory Operations shall provide important leadership and evidence based clinical guidance for work that relates to clinical staff in ambulatory care settings as well as bring the ambulatory care nursing perspective to collaborative efforts between Ambulatory Operations and Population Health and others, included but not limited to Professional Development and Quality and Patient Safety. They will also work on projects related to clinical team member training, process improvement and standardization of processes. |
Contributes to the development, plans, and implements operational departmental goals, objectives, personnel, resources, and equipment related to: - Test results
- Clinical triage
- Medication requests
- Patient requests
Other clinical non-patient facing work as identified |
Analyzes clinical gaps and expansion opportunities in existing services aligned with new centralized programs. |
Innovatively increases productivity, efficiency, reduces costs or increases revenue while?linking clinical services that can be best implemented from a centralized and standardized service. |
Ensures the delivery of quality patient care via management of clinical services, including clinical orientation and clinical competency, of non-physician providers, including nursing staff. |
Responsible for the development, training, and implementation of all new Clinical Centralized Services workflows in conjunction with other clinical leaders. |
Assist with standardization of staffing model particularly for all clinical roles (RNs, LPNs, MA, CPS), including working with sites to understand where gaps and surpluses exist in staffing to meet patient needs. |
Accountable for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather or other unforeseen circumstances. |
Supports the strategic direction of Ambulatory Operations as well as the Institute’s growth playbook by operationalizing new programs and growth initiatives. |
Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. |
Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve local and organizational goals. |
Provides strong, effective, goal-oriented leadership to direct and indirect reports |
Establishes, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control. |
Develops, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. |
Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust throughout their areas of responsibility. |
Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers and practices reward and recognize of key behaviors |
Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals. |
Participates in professional development activities and maintain professional affiliations. |
Performs all related duties and/or special projects as assigned/required. |
