The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Reports to the Wine Shop Manager. Provides prompt, efficient and friendly guest service. Educates guests about Italian wine and assists with wine tastings. Receives and stocks wine and wine store merchandise. Assists with wine store inventory, invoice review and requisitions. Rotates, faces and replenishes merchandise and ensures highest quali... more details
Job Description
The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Reports to the Wine Shop Manager.
Provides prompt, efficient and friendly guest service
Educates guests about Italian wine and assists with wine tastings
Receives and stocks wine and wine store merchandise
Assists with wine store inventory, invoice review and requisitions
Rotates, faces and replenishes merchandise and ensures highest quality standards are met
Answers the telephone promptly and provides friendly, helpful service to customers who call
Assists with scheduling and administrative duties
Performs other duties as required or assigned
Qualifications
High school graduate or equivalent
2+ years of wine sale experience
Excellent communication skills
Basic math skills
Extensive knowledge of wine, in particular Italian wine
Job Requirements
Availability to work onsite with a flexible schedule often including evenings and weekends
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Pay: $21.00 - $23.00 per hour
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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