Job Abstract

Robert Half's corporate office is seeking a Senior Workday Systems Analyst to join the HR Information Systems Team. Specific responsibilities include:

Business Requirements, System Analysis/ Evaluation

• Reviews, analyzes, and refines business requirements, formulating system solutions in line with overall business strategies.
•  Understands system functionality.  Identifies, recommends, and implements improvements to business and system processes.
• Translates customer needs into functional requirement documentation that can be presented to management, business owners, system teams, and vendors.
• Assesses impact to current and future business environments and processes, analyzing upstream and downstream impact to business and systems.
•  Consults with appropriate Product Managers to obtain input for business requirements and system solutions.
•  Provides guidance and expertise to team members in developing detailed business requirements and determining solutions to address requirements.

System Development (Build/Test/Roll-out)

•  Build system configuration for enhancements, upgrades, new functionality, etc.  Coordinates with Vendor/IT on any changes to Integrations, Reports, etc.  Defines test plans for unit and system testing and lead testing effort.
• Conducts all phases of system changes -- planning, design, testing, implementation, and training.
• Plans, prepares, facilitates, and monitors the execution of complex system and User Acceptance testing -- which typically includes multiple business groups across multiple environments. 
• Works on system defects and obtains approval from business if functionality changes are needed.  
• Obtains migration approvals from management.

Production Support/System Administration

• Log, document, and track support issues.  Provides status updates to Customer, as needed.
• Troubleshoots escalated issues from other team members.  Analyzes, diagnoses, and determines action plan to resolve issues. 
• Identifies alternatives to solve business problems.  Makes recommendations based on available resources, cost, and time criteria.
• Provides guidance and expertise to team members in analyzing and resolving issues, as well as providing oversight to System Admin tasks.

Security Administration/Audit Controls

• Provides security administration of HR Systems including maintenance of user roles and profiles.
• Troubleshoots user access issues for RH and Protiviti users.

Relationship Management -- Establishes and maintains strong internal and external customer and vendor relationships.

• Serves as liaison with Vendor, IT, and various departments within RH and Protiviti.
• Communicates with impacted and interested groups within RH and Protiviti.
• Supports teamwork and solicits input from internal and external customers on processes, procedures, and technology.
• Conducts and/or facilitates management training sessions related to system enhancements or any changes made to processes, procedures, or policies.
• Ensures a high level of customer service to both internal and external customers.

Qualifications:

• Bachelor’s Degree in business, HR, MIS or related area.
• 4+ years’ experience in Workday with business analysis, design, configuration, security, testing, and implementation. 
• Solid experience in MS Office applications:  Excel, Word, PowerPoint, Outlook.  Experience with MS Project helpful.
• Experience with full Software Development Life Cycle preferred.
• Excellent verbal and written communications.
• Good organizational, analytical and time management skills.
• Ability to communicate/present information to employees on all levels, and in small and large groups.
• Ability to identify solutions to problems, listen actively, and exercise sound judgment.
• Establish and maintain strong customer relationships, work independently and with others.
• Research/troubleshoot issues, make recommendations, prepare proposals, meet deadlines.
• High level of attention to detail and accuracy.
• Sound knowledge of HR Business Processes and Functions.

At Robert Half, there’s more to us than what we do. Learn about our values and what it’s like to work for the largest specialized staffing firm in the world at our San Ramon, California corporate office. We are Robert Half - Take a look!

The typical hourly pay rate for this position is shown below and is negotiable depending upon experience and location.

Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.