Under the supervision of the Patient Access Services department manager, the Logistic Bed Board Associate is responsible to place patients in the appropriate bed and maintain the accuracy of the bed management system. The Logistics Coordinator is responsible to track bed assignments through bed management system and to ensure timely and appropriate movement of patients within the hospital. The Logistics Coordinator is expected to complete admissions, transfers, discharges and other service level... more details
Job Overview:
Under the supervision of the Patient Access Services department manager, the Logistic Bed Board Associate is responsible to place patients in the appropriate bed and maintain the accuracy of the bed management system. The Logistics Coordinator is responsible to track bed assignments through bed management system and to ensure timely and appropriate movement of patients within the hospital. The Logistics Coordinator is expected to complete admissions, transfers, discharges and other service level changes based on the orders placed by the medical staff. All updates are to be completed in a timely manner.
The Logistics Coordinator is also responsible work with the clinical teams to verify and reconcile the hospital census. The coordinator works in conjunction with the clinical leadership in the facilitation of continuous patient throughput from all points of entry and internal transfer.
The Logistics Coordinator performs all job duties in a professional and courteous manner and demonstrates positive and appropriate skills with internal and external customers. The Logistics Coordinator must possess the ability to work with others and maintains a safe environment for patients, staff physicians and visitors.
Qualifications:
Required:
- High School Diploma required
- Excellent communication skills
- Exceptional organizational skills
- Medical terminology knowledge and computer skills
Preferred:
- 1-year experience Bed Board Associate/Logistics Coordinator and/or Patient Access Position preferred
- Previous hospital experience in an acute care facility preferred
- Experience with bed placement processes and systems preferred
Scheduling Requirements
- Status: Part-Time (15.00hrs.)
- Shift: Day
- Hours: 7:00am-3:00pm
- Must be able to work weekends/holidays)
Essential Functions:
- Complete appropriate bed assignments based on the level of care ordered, the patient’s sex, diagnosis, and other documented clinical needs
- Review patient accounts to ensure all information is accurate and all required paperwork is completed
- Utilize the bed management system to indicate the status of the bed, including the tracking of clean and unclean beds and isolation rooms
- Escalate delays in cleaning services and/or bed status updates that impact bed use and assignment
- Utilize the Health Information System to update the patients' level of care, accommodation status, admission/discharge date and time
- Complete account updates and assignments for observations, admissions, transfers and discharges timely and accurately
- Ensure transferred patients are financially screened and authorizations obtained prior to transfer
- Secure completed transfer agreement form prior to transfer including all required signatures
- Maintain accuracy of bed management system and complete daily reconciliation to ensure appropriate bed assignments and accurate patient accommodation types
- Maintain excellent communication with physicians, clinical teams and environmental services to ensure timely patient placements, discharges and address all issues delaying processes
- Attend daily bed management huddles; provide status and escalate any issues
- Work with Case Management to review issues such as level of care, insurance corrections, add missing or added information
- Takes initiative within work responsibilities, providing feedback or suggesting improvements that can make a difference for quality, safety or service excellence
- Maintains a high level of accuracy and quality in accordance to the departments established goals
- Exceeds productivity goals established for the position and department
- Attends all required training sessions and obtain passing scores
- Demonstrates competent decision-making skills without management interaction
- Maintain the confidentiality and integrity of patient information following the HIPPA Guidelines
- Serve as patient advocate at all times, provide accurate and timely information to patients, family and visitors
- Demonstrates ability to work with others effectively both in and outside the department
- Willingness to be flexible with unplanned assignments as required and applies principles of continuous quality improvement in all work situations
- Attends required organizational educations sessions, reads and understands the provisions of the corporate compliance handbook. Strives to meet the highest standards of ethical conduct. Knows he/she is required to report suspected misconduct to the supervisor or corporate compliance officer
- Performs all job duties in a professional and courteous manner, demonstrating positive, appropriate interaction skills with all internal, external customers and co-workers
- Other duties as assigned
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short- & Long-Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
