SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibility.
QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required. A minimum of six (6) months of previous cashier or money handling experience is preferred.
LANGUAGE SKILLS
Must possess excellent communication skills both written and oral; the ability to read and comprehend simple instructions, short correspondence, and memos. Must have the ability to deal effectively and interact well with the customers and employees and ability to resolve problems/conflicts in a diplomatic and tactful manner.
MATHEMATICAL SKILLS
Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.
REASONING ABILITY
Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Must obtain licensing with the West Virginia Lottery and Racing Commissions every year of employment.
OTHER QUALIFICATIONS
Must be a minimum of 21 years of age. Champion of Red Carpet Customer Service and building positive team spirit. Previous customer service experience preferred. Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others. Is regularly required to stand, walk and move through all areas of the casino, speak, hear, use hands to finger, handle or feel, reach with hands and arms. The employee may occasionally be required to sit. Occasionally climb heights and reach above shoulder level, continuously bend/stoop, squat, balance, kneel, lift and push/pull. Specific vision abilities required by this position include close and distance vision, color and depth perception, peripheral vision and ability to adjust focus. The employee must continuously lift and/or move up to twenty-five (25) pounds and lift and/or move up to fifty (50) pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee will be working in an environment where smoking is permitted and higher than normal noise levels.
