Job Abstract

Responsible for coordinating appointments for patients and medical practitioners. Ensure that sufficient time is allocated to each appointment.


Principal Accountabilities:


1. Scheduling, rescheduling, and canceling patient appointments as required.
2. Answering patient's questions regarding basic medical tests and procedures.
3. Providing instructions to patients to ensure that they are prepared for examinations and procedures.
4. Confirming patient appointments.
5. Courteously receiving incoming telephone calls and taking messages as needed.
6. Explaining financial requirements and obligations to patients and entering payments into the practice management system.
7. Scheduling referral appointments and follow-ups.
8. Verifying insurance details and informing patients of un-covered fees.
9. Filing documents and organizing supplies.
10. Performs other related duties as assigned.