Job Abstract

Meritus Health and the proposed Meritus School of Osteopathic Medicine (MSOM) in Hagerstown, Maryland is seeking a highly motivated individual to become our Admissions Recruiter.

Meritus Health, Western Maryland’s largest health care provider, is located at the crossroads of Western Maryland, Southern Pennsylvania and the Eastern Panhandle of West Virginia. With nearly 3,000 employees, 500 medical staff members and 250 volunteers, Meritus Health serves over 200,000 residents of the tristate region.

Meritus Medical Center, the flagship facility of the health system, has more than 327 beds and is a Joint Commission accredited hospital. Meritus Medical Center has officially become a teaching hospital, serving as a clinical training site for the Meritus Family Medicine Residency Program, as well as for more than 1,000 nursing and allied health students annually.

Meritus Health also includes Meritus Medical Group, a network of 20 medical practices with more than 100 providers; Meritus Home Health; and Meritus Equipped for Life, a medical equipment company. Meritus Health is a 25% owner of Maryland Physicians Care, a 215,000 Medicaid member health plan. With a long-standing history of caring for the community, Meritus Health relentlessly pursues excellence to improve the health status of the region.

Meritus Health is officially seeking accreditation and licensure to open a proposed four-year osteopathic medical school in Hagerstown.

The Admissions Recruiter role:

• Develops and implements a robust lead/inquiry source flow with inquiry conversion to enrollment and matriculation with guidance from the Director of Academic Admissions.
• Responds to a large volume of inquiries from prospective students and provides advising to students and families on admissions requirements, policies and procedures, and related issues. Meets regularly with prospective students and families.
• Supports marketing and communication efforts to increase admissions yield. Collaborates to develop recruitment marketing plan including CRM messaging, social media, and other platforms.
• Develops and implements student programming and events to support recruitment efforts including on-site and virtual events (e.g., open houses, webinars, workshops, tours, summer programs) for prospective students (e.g., K-12, college, non-traditional), families, and pre-health academic advisors. Conducts large group presentations.
• Represents MSOM at recruitment events across the country. Travel required during peak recruitment seasons approximately 30% including nights and weekends.
• Builds relationships with colleges, pre-health advisors, faculty, and organizations to provide education on MSOM, osteopathic medicine, and the admissions process. Supports the development and implementation of a pathways program with regional colleges.
• Develops diversity recruitment efforts to attract and enroll a diverse study body, collaborating with key stakeholders to develop targeted outreach strategies and initiatives.
• Supports coordinating interview schedules for applicants and interviewers.
• Manages data collection and entry, analysis, and database maintenance for Customer Relationship Management (CRM) platform.
• Prepares reports, provides analyses, and assists with program evaluations.
• Maintain a thorough understanding of the Admissions application processes and software.
• Supports the admissions committee and admissions review processes as needed with file reviews, communication with students, and other tasks.
• Prepares reports, provides analyses, and assists with program evaluations. Complete routine reports (e.g., recruitment efforts, travel, projections, conversions).
• Provides support to the student recruitment advisory committee.
• Assists in maintaining department accounts and ensuring budget compliance.

Qualified applicants should have:

Education – Bachelor’s degree in Business, Higher Education, Marketing, or other relevant major

Experience – Higher education admissions and/or recruitment experience needed. Minimum of 3 years of experience in recruitment, admissions, or experience directly related to essential responsibilities.

Knowledge/Skills/Abilities - Possess exceptional interpersonal and communication skills (i.e., written and public speaking) and the ability to work effectively with a wide range of constituencies in a diverse community while providing strong customer service. Ability to work in a fast-paced environment, gather data, compile and prepare reports, communicate effectively, both orally and in writing, possess strong organizational and project management skills, skilled in the use of software systems and databases, and knowledge of university recruitment, admission policies, standards, and procedures. Must show creativity and enthusiasm for an educational environment. Must have the ability to lift 25 pounds. Driver’s license required. Position will require travel approx 30% during peak recruitment times.

Strength Through Diversity

Meritus Health believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Meritus Health, and we expect a record of achievement and advancement as we meet our mission. Our commitment to equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to create joy at work and reach their potential.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen, and be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.