Where You'll Make an Impact:Supervises Live! Casino and Hotel's Special Events & Promotions. Supervises the special events life-cycle for both on property and off property programming, including research, planning, implementation, evaluation, and analysis. Utilize internal resources as well as external resources. Organize all special events efforts to drive rated play, stimulate slot and table games play, with slot and table tournaments, dinners, gift giveaways, etc. Create a warm, welcoming, sp... more details
Assistant Manager Special Events & Promotions - Maryland
ID
2024-8347
Division
Marketing
Department
Special Events
Employee Type
Full-Time Exempt
City
Hanover
Overview
Why We Need Your Talents:
The Assistant Manager Special Events & Promotions is responsible for the successful planning implementation of all Live events. Successful special events are an integral part of Live! Casino & Hotel being the #1 regional gaming and entertainment experience.
Responsibilities
Where You'll Make an Impact:
Supervises Live! Casino and Hotel’s Special Events & Promotions.
Supervises the special events life-cycle for both on property and off property programming, including research, planning, implementation, evaluation, and analysis. Utilize internal resources as well as external resources.
Organize all special events efforts to drive rated play, stimulate slot and table games play, with slot and table tournaments, dinners, gift giveaways, etc.
Create a warm, welcoming, spontaneous and exciting environment for each program.
Effectively communicate, measure and report the effectiveness of each program.
Build relationships and meet with other department directors and managers as necessary. Plan, evaluate and execute.
Source and acquire vendors and resources that support the operational and budgetary needs of the department.
Manage a team consisting of Coordinators and Representatives. Ensure training, development and performance management. Ensure correct staffing at each marketing program
Interview potential new hires and make sound hiring decisions based on company values.
Maintain and balance an annual budget.
Travel to off-site locations and networking events as necessary.
Promote and practice excellent public relations and customer service.
Adhere to the company core values as stated above.
Other duties as assigned.
Skills to Help You Succeed:
Commitment and ability to work on flexible shifts, days off, and long hours, including weekends, and nights, ability to provide lateral service to other department with a different job characteristic.
Strong written and oral communications skills
Strong interpersonal and collaborative skills
Financial and budgeting skills preferred
Must possess the ability to deliver and coach team to give a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
Must display commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Must possess a strong knowledge of Oasis systems and must be proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Ability to perform assigned duties under frequent time pressures
Ability to maintain mental concentration for significant periods of time.
Broad variety of tasks and deadlines
Qualifications
Must-Haves:
Two to five years’ experience in special events in a high-volume hospitality business.
Casino industry experience is desired.
Knowledge of Microsoft Office suite applications
A 4-year degree in a related field or equivalent work experience.
Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements:
Ability to stand 40% of the time
Ability to sit 60% of the time
Working Conditions
24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
What We Offer
Perks We Offer You
Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Generous retirement savings options are available.
Free uniforms
Free parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Discounts on hotels, theme parks, travel, and more!
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
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