Job Abstract

At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. You are part of the team that drives innovation that makes the world healthier, safer, smarter, and more sustainable.

If you are a Field Service Engineering professional looking for an opportunity to grow your career, Emerson has an exciting Power & Water Process Tuner opportunity for you with our Power and Water Solutions team! This role can be based in our Houston, TX location or possibly remotely (near major airport).

This key contributor will play a major role in managing resources associated with the development and generation of our service & field projects business. You will also provide matrix supervision to a large group of Field Engineer personnel in handling all aspects of these businesses in dealing with customers in the power industry.

In This Role, Your Responsibilities Will Be:

• Contact customers to review and promote their needs for service, maintenance contracts, systems adds, and stand-alone system requirements.
• Develop and advise the implementation of "engineered system" projects or systems adds using current and non-current technologies.
• Provide project management on large projects during installation, start-up, or where it is required to supervise our subcontractors (such as system installers).
• Apply highly specialized knowledge and skills in an advisory or technical assistant role to engineering and management teams on complex technical or related problems.
• Provide advanced process tuning for Boiler and BOP processes
• Develop and implement startup and tuning activities for major retrofit projects.
• Conduct site acceptance and performance testing for major retrofit projects to meet contractual performance targets.
• Work with plant operations teams, while at site, to ensure effective tuning of plant processes for optimized productivity of steam and electricity.
• Generate and store tuning reports for all site tuning.
• Work with simulation group to startup and tune high fidelity systems for different customer units.
• Provide recommendations to hiring of Field Engineers and participate in interviews, performance evaluations, etc.
• Monitor changes that affect the scope of projects or programs, ensuring that the lower classified field engineers have sufficient technical and administrative support to perform efficiently and effectively.
• Analyze, investigate, and resolve customer warranty and policy claims. This requires an in-depth knowledge of the obligations and restrictions set forth by warranties and policies so that claims may be settled promptly and efficiently.
• Become certified on divisional products where appropriate.

Who You Are:

You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You set stretch goals and objectives, pushing individuals or teams to perform at higher levels.

In This Role You Will Need:

• Bachelor’s degree in Engineering, Computer Science or related.
• 8+ years of field related experience.
• Strong understanding of power plant operation and controls.
• Strong understanding of control schemes for Boiler and Turbine on conventional and combined cycle plants.
• Demonstrated experience tuning conventional & combined cycle plants.
• Willingness and ability to travel up to 70-80% of time, primarily in North America.
• Capable of displaying a high degree of ingenuity, resourcefulness, and competence in day-to-day technical activities. Recognized as an authority in the industry and have demonstrated competence in related fields.
• Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications That Set You Apart:

• Previous tuner experience.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

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