About the Job: Sandy Spring Bank is currently recruiting for a Senior Trust Officer. A Senior Trust Officer will administer a book of estate and trust accounts, which includes the more technically demanding and those with a greater risk profile for which the bank has fiduciary responsibility. Participate in policy issues presented to the Administrative Review Committee. Assist with efforts to develop new business and help clients by referring them to other areas of the Bank for services and prod... more details
About Us Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has enriched the lives of its clients and communities in the Greater Washington region for more than 150 years? If so, Sandy Spring Bank may be the perfect fit for you! Sandy Spring Bank is a growing financial services company focused on creating real experiences for our employees, clients, shareholders and communities. We are proud to have been certified as A Great Place To Work®, recognized by The Washington Post and the Baltimore Sun as a Top Workplace, by Forbes magazine as the #1 Bank in Maryland. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships. To help us attract the highest quality individuals, we offer a comprehensive benefits package to those who qualify. We offer competitive market salaries, paid time off, multiple retirement savings options, full health care options, life insurance, health care and dependent care flexible spending accounts, career development opportunities, tuition assistance and volunteer opportunities. We are proud to offer those, and so much more, making Sandy Spring Bank a remarkable place to work and build a career. About the Job About the Job: Sandy Spring Bank is currently recruiting for a Senior Trust Officer. A Senior Trust Officer will administer a book of estate and trust accounts, which includes the more technically demanding and those with a greater risk profile for which the bank has fiduciary responsibility. Participate in policy issues presented to the Administrative Review Committee. Assist with efforts to develop new business and help clients by referring them to other areas of the Bank for services and products. MAJOR JOB ACCOUNTABILITIES: Account Administration - 25% Effectively and efficiently manage and administer assigned Investment Management and Fiduciary accounts. Provide clients with information and assistance regarding investment management, taxes, remittances, bill payment, distributions, transfers and other matters as needed. In a timely and accurate manner process all receipt and disbursement transactions, obtaining proper authorization. Understand and administer fiduciary accounts, including complex fiduciary accounts, in accordance with the terms of their governing documents. Coordinate with co-trustee(s) if necessary, and ensure proper documentation and authorization. Process requests for discretionary distributions up to assigned authority level, ensuring thorough documentation exists. Submit discretionary distributions in excess of assigned authority level to ARC. Develop investment objectives for fiduciary accounts. Coordinate with portfolio manager as needed on accounts requiring investment transactions and actions. Collaborate and respond in an effective manner to outside professionals with regard to account administration. Work closely with SST staff and outside accountants to ensure proper tax reporting. May serve as fiduciary expert to high net worth clients in the area of trust and estate matters, wealth transition, and financial planning. 2. Relationship Management/Client Focus - 25% Serve as relationship manager and fiduciary advisor for clients. As the primary administrative and/or fiduciary contact, cultivate customer relationships and resolve customer issues. Answer questions and resolve problems for clients, beneficiaries, and interested parties in an efficient, timely manner. Provide assistance with investment management, statements, taxes and remittances. Strive to obtain a complete picture of the client's financial situation so as to stand in "trusted financial advisor'' position. Adhere to “Client Experience” principles. A Senior Trust Officer is responsible for coordinating services, building relationships with clients and their children, and functioning as the clients' trusted advisor. Risk Management - 15% Administer a book of trust business in a manner which adheres to governing instruments, bank policy procedures and guidelines, regulation, and law, while reducing the bank's risk exposure in the administration of its fiduciary responsibilities. Recognize and proactively address risk and demonstrate sound decision-making skills. Complete annual administrative account reviews and meet all compliance requirements. 4. Skill Enhancement - 10% Stay current on changes in trust, estate, and tax law. Maintain knowledge of current trends and changes in the industry with regard to fiduciary matters (e.g. estate planning, probate, estate, gift and income tax planning, guardianships, special needs trusts, state-specific laws). 5. Business Development - 10% Generate sources of new revenue by developing new trust and investment business and by securing additions to existing accounts. Maintain client retention numbers. Recommend and cross-sell appropriate bank products and services, beyond trust products and services. 6. Teamwork and Colleague Support - 10% Work collaboratively with assigned Trust Associate, other Trust Associates, Administrators, Portfolio Managers, Operations Staff, Management, and other colleagues. Participate in departmental committees, meetings, discussions, and evaluations when requested, such as Account Acceptance Committee, Postmortem Committee, and others. Emphasize teamwork, cooperation, and assistance to others. Treat others with civility and respect. Assume additional responsibilities in support of the division and colleagues. Volunteer and work with other team members on procedures, policies, and other projects. Adhere to “Client Experience” principles with all colleagues. Assists and mentors more junior Administrative Officers. 7. Process Efficiencies - 5% Embrace change and improvement. Actively participate in observing, identifying, and developing improvements in policies, procedures, processes, techniques, forms, etc. Seek methods of increasing performance efficiency and accuracy of job functions and departmental tasks. Required Skills KNOWLEDGE, SKILLS, AND ABILITIES: A BA in pre-law, paralegal studies, finance or business or equivalent experience is required. JD and/or advanced degree in related field(s) strongly preferred. Job requires a minimum of 5 years of increasingly responsible work experience in trust administration to gain a broad range of knowledge of, and strong background in, complex estates, agencies, and trusts. Work requires regular internal and external contacts to carry out organizational policies and programs. Well developed interpersonal skills are needed to develop positive rapport with colleagues and clients. Ability to express ideas effectively in writing and orally. Ability to draft business correspondence, prepare reports and summarize conclusions and interpret policies. Advanced problem solving skills are required. Problems are technically or administratively varied and complex and require the collection, interpretation and analysis of data from diverse sources. SPECIFIC PHYSICAL REQUIREMENTS: Work requires reasonable mobility in and around the work area. Ability to use standard computer and phone systems is required WORKING CONDITIONS: Normal office environment where there is almost no discomfort due to temperature, dust, noise, or other disagreeable elements. Work includes little or no potential exposure to hazardous conditions. Must be able to travel to remote company and/or client locations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Additional Information Sandy Spring Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you require a reasonable accommodation to apply for a position, please call our job line at 1-800-399-5919 and select option 5. Requests are considered on a case-by-case basis. Sandy Spring Bank partners with various job boards to advertise our openings. Please visit our website, www.sandyspringbank.com to confirm the validity of the job posting to avoid any potential fraudulent activity. We encourage and recommend all candidates to apply via our website.
