Apply today for a unique opportunity to work in a fast-paced environment within a high performing, dynamic team! As an Trading Services Associate in Trading Services Operations, you will provide back-office support to the product through a comprehensive knowledge base and a constant strive for innovation. You will be responsible for Subject Matter Expert (SME) level understanding of the product(s), external stakeholder servicing, internal stakeholder management, daily process support, and operat... more details
Apply today for a unique opportunity to work in a fast-paced environment within a high performing, dynamic team!
As an Trading Services Associate in Trading Services Operations, you will provide back-office support to the product through a comprehensive knowledge base and a constant strive for innovation. You will be responsible for Subject Matter Expert (SME) level understanding of the product(s), external stakeholder servicing, internal stakeholder management, daily process support, and operational processes control oversight.
Job responsibilities
Monitor and process daily trade settlements in domestic and international markets
Train and develop staff
Manage stakeholder inquiries and escalation point of contact
Resolve differences on daily cash and position reconciliations
Serve as a point of contact with Relationship/Product Management and with the US Equity, Corp Bond, Treasury, and international trading desks
Manage operations workflow including driving process improvement through innovation and automation
Authorize daily for control tasks and transaction approval
Required qualifications, capabilities, and skills
Excellent verbal and written communication skills, organizations skills with the ability to prioritize, and client service skills
Computer literate with sound working knowledge of all Microsoft Office programs
Ability to adapt effectively to an ever-changing work environment and work to multiple deadlines and prioritize appropriately
Quick learner of both product knowledge and new systems, self-motivated, and meticulous attention to detail
Strong business acumen and problem-solving skills; Able to be give delegated tasks to define appropriate solutions.
Well organized and be able to develop plans and break down into achievable deliverables, be able to identify risk/issues and resolve them to ensure timely delivery.
Team player with strong interpretive and partnership skills, able to partner effectively with many different people and groups. Ability to build and maintain effective working relationships
Preferred qualifications, capabilities, and skills
Financial Services experience and a working knowledge of the Securities Lending and Custody products
The candidate will be aware of the large financial risks that can be incurred through operational errors and negligence
Knowledge of automation systems including Alteryx, User Interface (UI) Path, Tableau, Visual Basic for Application (VBA), etc.
Ability to follow industry news and understand how this impacts daily processes and understanding of regulatory rules and controls
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