Job Abstract

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shift - Monday to Friday; 1st shift, OT as needed

What this job involves - The Workplace Service Coordinator is responsible for providing building service support for our Visitor Center and Executive Area at the Thousand Oaks site.  This position will act as a daytime cleaning and concierge, responsible for start-up, upkeep, meeting/event support and basic repairs. Additionally, this position will provide facilities support including building/space ownership, work order creation, vendor engagement, and walks. This is a 100% onsite position.

What is the day to day?

• Customer service interface for B27 Visitor Center, Leadership Forum and Tech Bar and B28 Executive Area

• Support/generate work request (via Maximo and/or CrowdComfort)

• Organize Meeting supplies in the Leadership Forum

• Start-up and maintain Coffee Machines for all assigned spaces

• Maintain a clean and ready state areas making sure they are wiped down, swept and clean throughout the day

• Coordination with internal and external vendor (Furniture arrangement, food services, janitorial services, etc.) as needed

• Address possible minor repairs as needed

• Work with JLL Facilities to escalate emergency/break-ins and notify of maintenance, repairs or requests in support of a ready state

• Maintain stocked restrooms and kitchen supplies

• Act as POC during time of meeting/event, this role may support:

  • Issue management during the events or meeting

  • Daily walks to ensure each day of the meeting or event is in a ready state

  • Participate in the execution of the daily events to ensure we stay on schedule and address or support issues or needs as they arise

  • Support clean-up and trash removal as requested

  • Field all calls, emails, texts

  • Escalations as required

• Confirm daily all areas and meeting rooms are reset appropriately

• All other duties assigned

Desired experience and technical skills -

Required

• High school diploma or GED equivalent

• Experience working in a regulated work environment

• 3+ years of customer service experience in a professional business environment dealing with the public in person and on the phone. Competent in use of Microsoft Office computer application

• Excellent communication, client service, and follow up skills

• Proven ability to work without direct day to day supervision

• Excellent customer service, team player who builds and maintains relationships

• Excellent coordination skills especially with multiple vendors and services

• Competent in use of Microsoft Office computer applications

• Ability to diagnosis problems, make sound decisions, prioritize, schedule and complete multiple tasks

Preferred

• Janitorial or cleaning experience

Work Environment

• The employee must regularly push/pull up to 10 pounds, frequently push/pull up to 10 – 25 pounds

• Staff will perform a mixture of computer work and physical work (walking, cleaning, moving furniture, etc.)

Estimated compensation for this position is:

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.