To ensure hotel/club guest charges are properly posted on a daily basis. To ensure Hotel PMS, Restaurant POS & Club System are properly shut down and backed up on a daily basis. To ensure all guests are provided the same high level of service during night hours as day hours. To ensure hotel/club revenue is posted accurately and timely on a daily basis. To ensure hotel/club credit card receipts are properly treated on a daily basis. OVERNIGHT SHIFT 11:00 PM - 7:30 AM REPORTS TO Front Office Manag... more details
Leisure Sports Management
Job Description
NIGHT AUDITOR
MISSION
To ensure hotel/club guest charges are properly posted on a daily basis. To ensure Hotel PMS, Restaurant POS & Club System are properly shut down and backed up on a daily basis. To ensure all guests are provided the same high level of service during night hours as day hours. To ensure hotel/club revenue is posted accurately and timely on a daily basis. To ensure hotel/club credit card receipts are properly treated on a daily basis.
OVERNIGHT SHIFT
11:00PM - 7:30AM
REPORTS TO
Front Office Manager
DRIVERS of SUCCESS
Customer Service Obsession
Commitment to continual improvement and growth
Software Skills and Knowledge (Micros, Marriott PMS, CSI, Guestware, MS Excel & Word)
Independent, Self-Starter, Self-Manager
Strong Investigative and Auditing Skills
Administrative and Organizational Skills
Analytical Skills, Attention to Detail, Deadline Orientation
Basic Accounting Knowledge
Team Player
PRIMARY RESPONSIBILITIES
Audit and post revenue - room, tax, parking, movie, phone and other revenue
Front Office shift work balancing
Audit all interface charges
Print the express check out folios
Complete the daily revenue report
Print revenue reports for cashier
Manage the Front Desk for 3rd shift
Audit and post Food & Beverage revenue
Audit and post Conference Service, Banquet Events Revenue
Create and distribute void & comp reports
Balance and process credit cards settlements
Complete distributions for revenue and statistics
Complete the daily Final close out
Complete and maintain tape backup of systems
Run shut down process of PMS, POS & Micros
ESSENTIAL PHYSICAL REQUIREMENTS
Qualified candidates, with or without reasonable accommodations, must be able to:
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