System Administrator / Technical Support - On Site LAX
Updated: March 22
Los Angeles
8801 Bellanca Ave
88.2
0mi
Job Abstract
Assist with resolving Tier-1 support requests. Resolve 80% of assigned Tier-2 support requests within 1 business day Resolve 95% of assigned Tier-2 support requests within 5 business days Assign 95% of support tickets to appropriate personnel within 2 business hours Work with the other team members to understand the applications use and maintenance. Monitor application integrity and create and respond to actionable alerts for their applications. Provide a weekly status report for current project... more details
Search Terms: Technical Support, System Administrator, Information Technology, Support, Technical
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