Job Abstract

Job Description
Pay Range: $18.00/hr-$22.00/hr
Position: ULP Uniform Loss Prevention Agent
Department: Loss Prevention
Supervisor: LP Field Supervisor
Status: Hourly, Nonexempt

The Uniform Loss Prevention Agent responsibility is to ensure the safety and security of our premises, assets, vendors, team members, and customers. Walking the premises, investigating suspicious behavior, and enforcing company policies.
Job Duties:
• Investigate suspected shrinkage by employees
• Following and confronting suspected shoplifters
• Documenting theft and other security violations
• Work with law enforcement to arrest/prosecute suspected shoplifters & dishonest employees
• Safely apprehend and detain potential shoplifters
• Provide court testimony
• ULP works closely with both store management and law enforcement. When a shoplifter or employee is caught stealing, the uniform loss prevention agent will write supplemental reports or a witness statement for law enforcement and legal counsel
• Observe all shoppers, vendors and team members
• Develop and maintain records of apprehensions, and evidence
• Maintain public order at assigned stores and/or company events

Requirements:
• You must keep your supervisors and store managers informed of your activities, as well as interact with store management and store security to alert them to possible problems
• Must be able to travel to different locations as assigned
• Must be able to appear in all criminal court hearings and prosecutions
• You must be able to deal with people who might become emotional or angry when confronted and do your best to diffuse such situations. Deescalate and maintain control of situations
• A major component of the job involves watching shoppers, identifying suspicious behaviors, and taking appropriate actions
• You will be called upon to defend yourself and others if a suspected shoplifter becomes violent or resistant upon apprehension
• Able to work independently as well as on a team
• Ability to quickly build rapport
• High energy with a sense of urgency while remaining professional and collected
• Fluent in English and Spanish a plus
• Must have excellent report writing and documentation to identify: Who, what, where, when, why and how.
• You may be assigned additional duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives

Physical Requirements:
• Must be able to approach and detain suspects. Including but not limited to: running, hands-on detaining suspects, physically blocking passage of suspects, etc.
• Verbally control situations by issuing commands, body gestures, and direct passage as necessary
• Bending, Squatting, Kneeling, Reaching above shoulder level and below, Crawling
• Fine Hand grip and utilizing hand cuff restraints when necessary
• Must have no Visual or Audio impairments in order to interact with suspects and management

See attached NOTICE TO JOB APPLICANTS (1/1/2023)

• NOTICE TO JOB APPLICANTS (1/1/2023)
• California Consumer Protection Act (“CCPA”)/California Privacy Rights Act (“CPRA”)
• This notice explains to you, pursuant to the California Consumer Protection Act (“CCPA”)/California Privacy Rights Act (“CPRA”), how Vallarta Supermarkets, and related entities, (the Company), may collect your information in relation to your application for potential employment with the Company.
• A. Personal Information
• For purposes of this notice, “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household, or as otherwise defined under the CCPA/CPRA, including consumers, employees, and job applicants.
• “Personal Information” does not include certain information, including publicly available information lawfully made available from government records, deidentified or aggregate information, or other information excepted under the CCPA/CPRA.
• B. Information We Collect about Applicants
• We need you to provide certain information in order for you to complete your application for employment with the Company. The following provides the categories of Personal Information we may collect about applicants as part of the application process, and/or our employees if ultimately hired.
• 1. Personal Identifiers. We may collect your name, driver’s license or state identification card number, passport number or other government identification number (including U.S. work authorization number), Social Security information, residence/postal address, email address(es), phone number(s), and other contact information during the application and recruitment process. We may collect your emergency contact information as well. If you are hired, we may collect additional personal identifiers about you to facilitate the employment relationship.
• 2. Characteristics of Protected Classifications under California or Federal law. We may collect your age, date of birth, race, ethnicity, sex/gender, and marital status.
• 3. Biometric Information. We may collect your fingerprints to facilitate the employment relationship, if you are hired, and required as part of the hiring/employment process.
• 4. Professional or Employment-Related Information. Depending on your role/duties with the Company, we may collect information regarding your criminal history, driving history, and credit history as part of our employment background check. We also collect information regarding your professional and employment history and other qualifications you provide in your employment application, including references, skills/abilities, employment goals and expectations, and other related information (if you choose to provide them).
• 5. Education Information. We collect information regarding your professional and education history to the extent provided in your resume/application.
• 6. Thermal or other Health-Related Information. If you apply in-person or come to our worksite(s) as part of the application process, we may need to take your temperature or other similar information as part of our health protection policies. However, this information is not retained, and will only be obtained if required by law.
• 7. Additional Information. We may gather information about your potential employment with the Company, such as the company location/facility to which you are assigned, position and description of duties, fulltime and part-time status, pay rate, as well as descriptions about your job performance and skills.
• C. Purposes for Collection of Your Personal Information
• We use the above categories of personal information for the following business purpose(s):
• 1. To make recruitment and employment decisions, including assessing your application and qualifications for employment with us.
• 2. To conduct and verify background checks (where applicable).
• 3. If hired, to facilitate onboarding, payroll, benefit, and leave of absence administration
• 4. For security purposes.
• 5. To obtain and/or maintain insurance policies and coverage.
• 6. To comply with applicable federal, state, and local laws and regulations.
• 7. To manage workers’ compensation claims and conduct workplace investigations.
• D. Third-Party Collection of Personal Information
• The Company may use third-party vendors, such as Alliance Background, to facilitate the application process for applicants. In this process, these third parties may collect an applicant’s personal information and provide it to us for employment decisions.
• E. Additional CCPA/CPRA Disclosures
• At this time, the CCPA/CPRA does not afford applicants or employees the right to make requests regarding their Personal Information as it relates to the application and/or employment relationship. This does not affect other rights you may have under other laws.
• Further, nothing in this notice restricts the Company’s rights or ability to:
• 1. Comply with applicable federal, state, and local laws and regulations.
• 2. Meet any other legal obligation, including complying with lawful inquiries, investigations, subpoenas, court orders, or other requirements of applicable lawful authorities.
• 3. Exercise its legal rights and defend claims.
• 4. Report potentially unlawful activity to appropriate law enforcement and cooperate in any resulting investigation.
• 5. Detect and respond to unauthorized activity and security incidents.
• 6. Protect against and report potential illegal activity and/or fraud; or
• 7. Provide information to our service providers in relation to the above listed purposes, or transfer information as part of a merger, acquisition, or other transfer of some or all of our business to another party.

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