Job Abstract

Summary:

The Sr Project Coordinator, Culture Engagement will play a key part in supporting and coordinating various culture-related initiatives and projects within our organization.  Must be passionate about fostering a positive and inclusive workplace culture and possess strong organizational and communication skills.

This role will be assigned to a specific business channel, responsible for supporting day-to-day operations, promoting culture initiatives, driving strategy, and performing basic administrative tasks.  Will have a passion for enhancing workplace culture, strong project management skills, and the ability to collaborate effectively with cross-functional teams.

Essential Job Duties and Responsibilities:

• Project Coordination:

  • Assist in the planning, coordination, and execution of culture-related projects and initiatives, ensuring they are delivered on time and within budget.

  • Collaborate with stakeholders from different departments to gather requirements, define project scope, and establish timelines.

• Promoting Culture Initiatives:

  • Actively promote and advocate for culture initiatives, programs, and events to foster a positive work environment and enhance employee engagement.

  • Collaborate with HR and other stakeholders to ensure alignment of culture initiatives with organizational goals and values.

• Event Planning and Execution:

  • Coordinate logistics for culture events, including venue selection, catering, equipment setup, and attendee management.

  • Assist in the development of event agendas, presentations, and promotional materials.

• Employee Engagement and Morale Programs:

  • Support the implementation of employee engagement programs, such as recognition initiatives, team-building activities, and wellness programs.

  • Assist in collecting feedback and evaluating the effectiveness of engagement initiatives.

• Communication and Promotion:

  • Assist in the development and distribution of internal communications related to culture initiatives, events, and programs.

  • Promote culture initiatives through various channels, including email, intranet, social media, and posters.

• Maintain regular and punctual attendance.

• Must be within commutable distance to a FMC office location.

• If supporting Call Center production channel, must be able to work in office minimum of 2 days per week to align with sales in-office days.  

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Bachelor's degree in Business Administration, Human Resources, Communications, or a related field preferred

• Previous experience (2-5 years) in project coordination, event planning, or organizational culture preferred.

• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.

• Excellent communication skills, both written and verbal, with the ability to communicate effectively with stakeholders at all levels.

• Creative thinking and problem-solving abilities, with a proactive approach to driving change and improvement.

• Detail-oriented with a focus on accuracy and quality of work.

• Proficiency in Microsoft Office Suite and project management tools/software.

• Enthusiastic about promoting a positive and inclusive workplace culture.

Certificates, Licenses, Registrations:

None Required

Language Skills:

Ability to read words and to recognize similarities and differences between words and between series of numbers. Ability to comprehend and write simple instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Customer Service Relationships:

Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.

Work Complexity:

Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas.  Problems are typically solved through drawing from prior experiences, with analysis of the issue.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.