Job Abstract

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently in a collaborative environment, we would love for you to join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.

Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Under the direction of the Director, Risk Management, this position will assist in conducting internal audits with Sr. Internal Auditors and Management in the Risk Management Department’s Internal Audit Unit. These internal audits will be conducted on other Departments at LAHSA and will be structured from both a compliance and a performance improvement lens, to align with the Risk Management Department’s status as both a supportive arm and accountability partner to promote LAHSA’s organizational health. These audits will include (but not be limited to) reviews of policies, procedures, internal controls, management structure and organization, program effectiveness, and system integrity and security. This position may also be entrusted to single-handedly conduct some internal audits. In addition, this position will also collaborate with other Internal Audit Unit personnel in both identifying issues for other Risk Management Department Units to respond to and in conducting new Internal Audits in response to issues raised by other Risk Management Department Units (such as Third-Party Audits or Investigations) to contribute to a proactive, holistic LAHSA-wide Risk Management culture.

• Assist the Manager – Risk Management and Internal Audit Unit with developing, drafting, and issuing the Annual Internal Audit Plan.
• Assist the Manager – Risk Management and Internal Audit Unit with developing and conducting the Annual Internal Audit Risk Assessments for each LAHSA Department.
• Assist the Manager – Risk Manager and Sr. Internal Auditors in conducting internal compliance and performance audits by examining, reconciling, testing, and/or analyzing appropriate records, data, resources, documents, and processes to make recommendations and ensure accuracy, completeness, appropriateness, efficiency, effectiveness, and compliance with Federal, State, and County laws, regulations, policies, and contract terms.
• Gather and analyze data from a variety of sources (e.g., interviews, observations, questionnaires, reviews of material, structured tests, etc.) to identify areas of non-compliance, issues, trends, patterns, misuse or misappropriation of resources, and other areas for potential improvement.
• Assist in developing and issuing recommendations to audited Departments to help them improve their performance, mitigate the risks they face, ensure that their operations continue to positively contribute to the achievement of LAHSA Strategic Objectives, or stay in compliance with the applicable laws, regulations, policies, and contract terms.
• Assist in providing technical assistance to departments (e.g., review internal control plans, proposed contract language, etc.) by gathering, analyzing, and interpreting various types of information, materials, or resources, and providing technical training to subject department(s) during and after the completion of internal audits.
• Assist in the preparation and delivery of training materials for other LAHSA Departmental personnel to improve awareness and provide education on the importance of internal auditing at the agency.
• Prepares various documents (e.g., written reports, memos, emails, schedules, work papers, etc.) by compiling information into an appropriate format (e.g., text, table, chart, graph, presentation, etc.), and operating computer software programs (e.g., email, word processing, spreadsheet, database, etc.) to request, convey, record, or present information to Risk Management and other Departmental leadership figures.
• Communicate with various personnel in other Departments to provide and receive information, serve as a point of contact, conduct interviews, participate in discussions of audit results, make appropriate recommendations, collaborate with various individuals, and serve as a representative of the Department.
• When necessary, refer potential findings, recommendations, and points of interest to other Risk Management Units and personnel to foster awareness of risks to LAHSA and ensure the appropriate follow ups are taken in a timely fashion.
• Contribute to the creation and maintenance of various resources and records pertinent to the short-term response to and long-term management of risks.
• Develop recommendations for other LAHSA Departments to help them keep their operations in alignment with the achievement of short and long term LAHSA Strategic Objectives.
• Assist in the drafting and issuance of Internal Audit Reports and Corrective Action Plans (CAPs), as well as their presentation and discussion with subject Departments.
• Assist in the completion of other tasks or special projects assigned by the Manager – Risk Management as necessary.
• May serve in executing other responsibilities associated with meeting the department goals.
• Exhibit effective workload management skills through utilizing time efficiently including managing work-in-process and documenting progress for appropriate stakeholders/management.

• Strong written and oral communication skills.
• Strong analytical and problem-solving skills.
• Strong time management and organizational skills.
• Knowledge of Internal Audit best practices, such as those from the Institute of Internal Auditors (IIA.)
• Demonstrated experience working independently and in a team environment.
• Computer proficiency; experience with Microsoft applications.
• Ability to multi-task and work under pressure on multiple tasks and projects concurrently
• Ability to evaluate information against a set of standards.
• Ability to resolve disputes with personnel at all levels within and outside the Department.
• Ability to observe and evaluate the outcome of a problem solution to identify lessons learned or redirect efforts.
• Ability to maintain independence and objectivity.
• Knowledgeable and skilled in executing third party audits and fraud investigations.
• Ability to think logically in analyzing and solving problems.
• Demonstrated attention to detail.
• Ability to maintain appropriate confidentiality with regards to individual client information, as well as agency information.

• Proven professional experience and educational background.