This role is responsible for processing passport applications and ensuring their accuracy and security. Duties include: Data Management: Learning passport processing software and using it to retrieve application information, update status, and generate labels. Security and Quality Control: Maintaining control of passport books and cards, reviewing applications and printed materials for errors, verifying usage reports, and operating passport printing equipment. This includes using an optical char... more details
Kelly Government is seeking Bilingual Passport Agents in New Orleans on 1st shift who will process US passports. Passport Agents will ensure meticulous accuracy and uphold the highest standards by meticulously reviewing passport applications and verifying printed materials. We’re looking for detail-oriented individuals with a keen eye. You’ll leverage your strong computer skills and collaborative spirit to thrive in a fast-paced environment. Overall, this position plays a key role in ensuring the smooth and secure issuance of US passports. If this opportunity aligns with your interest, we encourage you to apply.
Shift Hours: 1st shift Monday – Friday
Pay rate: $24.81 an hour
($20.24 + $4.57 Health and Wellness as cash = $24.81 an hour)
This is not a short-term temp job. This is a long-term job opportunity.
Requirements:
- Bilingual – Spanish / English
- High School Diploma or GED
- Minimum 1 Year of Administrative/Call Center Experience: Previous experience in a fast-paced administrative or call center environment is a plus!
- U.S. Citizenship Required
- Proficiency in Microsoft Office: We seek candidates with strong computer skills and proficiency in Microsoft Office applications.
- Typing Speed of 25-30 WPM:
- Sharp Attention to Detail: Excellent hand-eye coordination is necessary for precise quality control.
- Physical Abilities: The ability to perform repetitive tasks such as lifting, standing, sitting, and reaching is essential.
- Endurance: We require the ability to sit or stand for extended periods.
- Clear and Professional Communication: Excellent communication skills are crucial for interacting with colleagues and stakeholders.
- Quality Control Focus: You’ll meticulously inspect printed passports and adhere to established procedures for document sequencing.
- Security Clearance Required: This position requires the ability to obtain and maintain a Government Security Clearance (MRPT Public Trust).
- Ability to Lift 30-35 Pounds: Occasional lifting mail packages and other similar objects is required.
- Overtime Availability: A willingness to work overtime as needed is preferred.
Job Summary
This role is responsible for processing passport applications and ensuring their accuracy and security. Duties include:
- Data Management: Learning passport processing software and using it to retrieve application information, update status, and generate labels.
- Security and Quality Control: Maintaining control of passport books and cards, reviewing applications and printed materials for errors, verifying usage reports, and operating passport printing equipment. This includes using an optical character reader, chip writer, and data entry to ensure information accuracy.
- Processing and Prioritization: Removing or rejecting applications with errors, prioritizing work (expedited passports), and filling out tracking sheets or reports.
- Mailing: Generating address labels, attaching them to envelopes, and sending them through postal machines.
If you are interested in this opportunity or know someone who would be interested and qualified, contact Bonnie Garrett by sending a Word formatted resume to bonnie.garrett@kellyservices.com
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers.
Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike. KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit www.kellygovernmentsolutions.com
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