The Area Manager is a key representative of Elevate Entertainment Groups diverse range of operations including dine-in and traditional theaters, bowling, virtual reality, food and beverage, and gaming. This role involves overseeing Sales and Operations across multiple locations within the designated area. The Area Manager is responsible for driving sales, ensuring customer satisfaction, managing profit and loss, controlling expenses, and executing all company policies and procedures in partnersh... more details
About Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nations leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
The Area Manager is a key representative of Elevate Entertainment Groups diverse range of operations including dine-in and traditional theaters, bowling, virtual reality, food and beverage, and gaming. This role involves overseeing Sales and Operations across multiple locations within the designated area. The Area Manager is responsible for driving sales, ensuring customer satisfaction, managing profit and loss, controlling expenses, and executing all company policies and procedures in partnership with all other departments.
Responsibilities include but are not limited to:
- Establishes appropriate direction and communication to General Managers and holds location Managers accountable for execution at the venue level.
- Supervises a team of General Managers for the region.
- Spends 80% of the time in venues to monitor performance, provide feedback, and recognize exceptional performance.
- Holds regular meetings and conference calls to communicate Company directives and reinforce policies and procedures.
- Completes venue inspections as needed and provides feedback to General Managers.
- Ensures attainment of budgeted sales results and controls expenses to budget.
- Provides leadership to General Managers to drive sales and maximize margin.
- Monitors locations controllable expenses to budget and takes corrective action as necessary.
- Protects Company assets including attaining budgeted shrink results and monitoring store compliance with policies and procedures.
- Manages People issues to ensure retention, training and development, and hiring standards for all cast members.
- Ensures General Managers supports corporate training programs and that cast members complete all Company directed training.
- Provides guidance and training to Management teams to develop future location managers.
- Monitors cast members engagement in venues to ensure a pleasant and productive work environment.
- Approves promotions, terminations, and disciplinary action as needed.
- Working effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners.
- Must be able to travel at least 50% of the time.
- Performs other related duties as necessary or assigned
Skills + Abilities included but are not limited to:
- Exhibits strong negotiation skills with ability to effectively influence others.
- Collaborate and build strong relationships with people of diverse backgrounds, educational levels and life experiences.
- Demonstrated ability to plan effectively and utilize strong organizational skills.
- Strong focus for exceeding guest expectations.
- Utilized resourceful and effective problem-solving skills.
- Self-motivated mindset with results-driven attitude.
- Proven capability to hold oneself and others accountable to consistently uphold high-performance standards.
Education + Experience:
- Bachelors Degree in hospitality, management or related field preferred.
- Minimum 5 years of dining theater, entertainment center or restaurant operations management experience in high-volume operation.
- Minimum 3+ years of F&B management experience in a high-volume management role ideally with full-service bar and kitchen.
- Proven track record of operational excellence.
- Required state alcohol-server and Manager ServSafe Certification required.
- Availability to work during holidays, nights, and weekends with increased hours during peak times.
Physical Requirements:
- Must be able to withstand prolonged periods of standing, stooping, walking, climbing stairs.
- Must be able to lift 50 pounds at times.
- Must be comfortable working in a fast paced work environment with loud noises and flashing lights.
Cast Member Benefits:
- Competitive Pay and Growth
- 401(k) Retirement Plan
- Medical, Dental, and Vision
- Employer Paid Life Insurance and Short-Term Disability
- Vol Supplemental Life Insurance
- Vol Long-Term Disability
- Pet Insurance
- Flexible Spending Account
- Flexible PTO
- Paid Holidays
- Hybrid Work Schedule
- Free Garage Parking
- Cast Member Perks - discounts on Movies, Attractions, and F&B!
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
