The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. Assists in oversight of the Laundry Department & Dispatcher. Responsibilities Inspect the cleaning and servicing of guestrooms and public areas. Train & mentor Housekeeping Associates. O - Pen the house & generate GRA boards in absence of a manager. Assign special projects as directed by the Director of Housekeepi... more details
Housekeeping Supervisor - Hotel
Job LocationsUS-CT-New Haven
Posted Date19 hours ago(7/1/2024 12:57 PM)
Requisition ID
2024-111649
# of Openings
1
Category (Portal Searching)
Housekeeping
Location
New Haven Hotel
Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven’s skyline. Enjoy breathtaking views from our guest rooms or John Davenports Restaurant located in the 19th floor overlooking the Yale Campus.
Come join our award winning team at the only 4-diamond hotel in New Haven where you’ll experience a rewarding and fostering work environment!
Job Description
The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. Assists in oversight of the Laundry Department & Dispatcher.
Responsibilities
Inspect the cleaning and servicing of guestrooms and public areas
Train & mentor Housekeeping Associates
OPen the house & generate GRA boards in absence of a manager
Assign special projects as directed by the Director of Housekeeping.
Report any needed repairs or discrepancies of guest rooms.
Ensure that all Guest Room Attendants have appropriate supplies and linens.
Assist in the cleaning of guest rooms when necessary.
Assist in processing AM and PM room status reports.
Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
Ensure that linen closets on guest room floors are completely stocked.
Maintain supply cage stock, neat and clean at all times.
Must have all guest rooms punched in via the phone after completion.
Ensure VIP rooms are inspected ASAP.
Ensure check out/vacated rooms are a priority.
Knowledge of hotel, facilities and events.
To ensure hotel, guest and associates are maintained in a safe and secure environment.
Qualifications
2 years or moreexperience in a housekeeping leader position
Ability to maintain 4-Diamond level cleanliness standards
Ability to work with management on special projects
Strong attention to detail with a sense of urgency as required
Must be able to lift a minimum of 50 lbs. Must be able to push or pull a minimum of 75 lbs
Laundry experience is a plus
Must be able to use microsoft office programs & Outlook. Able to communicate electronic device & email
Able to work varied shifts as early as 7AM. PM shift availability to 11PM
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