Job Position: Director of Benefits and Wellness
Department: Human Resources
Reports to: Sr. Vice President of Human Resources
FLSA: Exempt (PF)
Status: Full-time
Work Site: Washington, DC Metropolitan Area; Richmond, VA
This position may work remote on a part-time basis in accordance with company policy and manager approval.
OVERVIEW:
The Sr. Director of Benefits is a self-starter who can independently complete a project and job duties from start to finish, is detail-oriented, and enjoys interacting with people. The incumbent will demonstrate a can-do attitude and thrive in a fast-paced workplace. They will be a key member of the team and serve as a key advisor and internal expert on welfare benefits and incentive plans including medical benefits, FMLA, Workers’ Compensation, disability, and retirement plans. Sr. Director will support the selection, implementation and administration of the organization’s benefits and wellness programs.
Creative. Innovative. Trusted. Results Driven. Leader.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
ESSENTIAL RESPONSIBILITIES:
Benefits and Welfare Administration
- Serves as a trusted advisor to the SVP of HR and leadership to provide strategic guidance that aligns benefit and incentive programs to organizational goals
- Serves as a change agent driving participant behavior through providing attractive benefits plan design, enhancements, and education
- Develops and implements benefit strategies to include informative workshops for the organization
- Creates wellness initiatives and serves as an internal thought partner to design creative and exciting concepts
- Serves as a key liaison with benefit brokers and vendors to maximize services and strong support to the organization
- Ensures the organization is performing best practices in accordance with established legal and fiduciary requirements
- Responsible for completion and filing of benefit plans and audits to include but not limited to 401k NDT, 5500 execution and ACA filing
- Provides forward-thinking support to assist employees with questions, conducts research, and resolves issues ensuring appropriate documentation
- Acts as resident medical leave expert (FMLA and ADA) steering process of evaluation, documentation leading and engaging in the interactive process
- Leads the benefit open enrollment process and communications strategy
- Supports department with M&A initiatives as required
- Supports crisis management process and fosters strong relationships with external vendors/consultants
- Keeps current on federal, state, and local compensation and benefits laws and regulations to ensure Company compliance
- Participates in special projects as directed by SVP, Human Resources
Compensation
- Collaborates with department leads in support of conducting compensation studies and benchmarking
- Develops reports for external agencies and vendors as needed
Staff Management
- Provides direct oversight of direct report’s actions and ensures the consistent use of internal best practices of disciplinary actions that are measurable and documented in accordance with the department’s standards
- Draft comprehensive job descriptions (direct reports) and conduct routine reviews of duties (annual) and document all changes
- Recruit well-qualified talent and provide thorough training and support to ensure staff are providing high-quality deliverables
- Demonstrates ability to lead, motivate, and direct a team to include but not limited to:
- Provide regular constructive feedback
- Resolve issues/conflicts with diplomacy in a timely manner
- Provide ongoing guidance and support for growth and development
- Deploy effective coaching skills
- Practical understanding of anti-harassment and discrimination laws
- Effectively administer performance reviews and corrective action plans as appropriate
- Foster an inclusive work environment free of workplace harassment and bullying
- Complies with Urban One’s mandatory training and adheres to related course deadlines for self and direct reports
KNOWLEDGE/SKILLS/ABILITIES:
- Strong leadership presence
- Critical thinker, innovative, and solution-focused
- Strong sense of urgency and ability to multi-task with attention to detail
- Approach work with big-picture thinking and seek opportunities for the organization. Promote and support efforts as implemented
- Proficiency with MS Suite including Excel, Microsoft Word, PowerPoint, Teams, DocuSign (power forms and signature) and related tools
- Advanced knowledge of ERISA and FLSA and wage and hour laws
- Knowledge of Federal and state laws impacting benefits and related areas of responsibility
- Demonstrated ability to learn new systems and apply learning from training and self-directed research. Proactively engages in self-paced learning
- Deploys effective interpersonal and listening skills
- Provide a high degree of customer service and solution-oriented
- Superior written communication, ability to independently draft thorough correspondence, proofread, and edit using proper business writing techniques
- Ability to exercise judgment and problem-solve in sensitive situations
- Ability to maintain a high level of confidentiality and exercise good judgment
- Ability and willingness to handle highly stressful situations, including juggling multiple activities, prioritizing customer needs, and responding to crisis situations
- Ability and willingness to work extended hours and be on-call for emergencies as needed
- 15% travel and adhere to the travel and expense policy
- Legally authorized to work in the US
- Submit to a background check
EDUCATION and/or EXPERIENCE
BA/BS in human resources and/or related field preferred. Requires 8+ years of progressive experience in benefit management and wellness design. CEBS or CBP certification or compensation experience is desired.
