? Contribute to organizational goals and direction.
? Work to ensure nurses provide quality, evidence-based patient care.
? Ensure proper allocation of financial resources, and monitor department budgets and
spending.
? Evaluate and implement special projects.
? Assist nurse management with leadership and decision-making.
? Assess the organization’s nursing practices to promote better safety and patient-care
delivery.
? Oversee record-keeping and documentation.
? Monitor service quality and procedures, and evaluate outcomes.
? Analyze areas of planning and operational efficiency and make recommendations for
improvement.
? Assist in planning new services and programs.
? Represent the organization at professional and community-related events.
? Collaborate with other departments and units to improve services.
? Plans, directs and coordinates services for unit regarding operations, nursing
practices, short and long term goals, and budgets.
? Supervises and coordinates the work of unlicensed and licensed staff including
charge nurses in unit, Quality Assurance, Risk Management, Clinical Education,
Wound Care Services, Patient Relations/Volunteers, Nursing Informatics,
Surgical T-4, and Education.
? Responsible for effective management of operational and staffing matters,
problem solving, training, supplies and equipment requisites, performance
management, conflict resolution, coaching/disciplinary actions, and
hiring/retention of staff.
? Manages quality and effectiveness of care given by staff.
? Advises the CNO of nursing and administrative issues of unit.
? Ensures compliance with quality assurance, patient safety and environmental
safety procedures in accordance with regulatory requirements.
? Utilizes efficient managerial skills and critical thinking in order to optimize
expense control.
? Ensures development of subordinates and succession planning.
? Recognizes consequences of decisions to budget.
? Responsible for positive staff morale, staff absenteeism management and low turnover.
Ensures qualified new hires and vacancies levels are appropriate.
? Prioritizes projects and uses time management to maximize efficiencies.
? Utilizes management process; gather data, identify issue (goal), identify remedy
(objectives), implement and monitor to ensure expected results are achieved.
? Ensure standards are established and communicated to staff to ensure effectiveness of
department.
? Clearly identifies the customer(s) they serve and establishes customer service initiatives
to ensure ultimate customer service is provided in order to achieve targeted outcomes.
? Demonstrates good project management skills to ensure targeted outcomes are
achieved.
? Possess general knowledge of wage and hour regulations, record keeping, OSHA,
workers’ comp, Department of Labor, EEOC, leave of absence laws, and complies with
company policies and procedures.
? Works collaboratively with Human Resources to effectively handle administrative/labor
proceedings.
? Actively engages in self-improvement and training activities for subordinates to ensure
the strategic goals and objectives are met.
? Demonstrates an understanding of organizational processes and procedures and
adheres to the approved process. Ensures subordinates follow approved process and
procedures.
? Other duties as assigned.