The Wells Fargo Center is currently seeking an Operations Event Supervisor who will be supporting the Operations Department. Job Description. QUALIFICATIONS:Having the ability to professionally communicate, speak, and give directives to subordinates while always remaining professional. Ability and willingness to work beyond traditional business hours, including but not limited to nights, weekends, and select holidays. Ideal candidate is a well-organized professional, self-motivated, capable of h... more details
The Wells Fargo Center is one of the world’s busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company’s industry-leading qualities as an operator and an innovator in the live event experience.
Job Summary
The Wells Fargo Center is currently seeking an Operations Event Supervisor who will be supporting the Operations Department.
Job Description
QUALIFICATIONS:
- Having the ability to professionally communicate, speak, and give directives to subordinates while always remaining professional.
- Ability and willingness to work beyond traditional business hours, including but not limited to nights, weekends, and select holidays.
- Ideal candidate is a well-organized professional, self-motivated, capable of handling multiple tasks, setting priorities, and exercising independent judgment.
- Proficiency in word processing and related applications.
- Eager to learn and grow as a professional.
ESSENTIAL JOB FUNCTIONS:
- Supervise the changeover crew in responding to event related issues.
- Log all incoming radio calls for operational requests.
- Verify all operational requests have been completed.
- Take a pro-active role in maintaining the building’s readiness for an event.
- Perform building walks and create work orders.
- Communicate detailed instructions, information, and directions to team members in a primarily unionized environment.
NONESSENTIAL JOB FUNCTIONS:
- Perform other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
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Education
High School Diploma / GED
Certifications (if applicable)
Relative Work Experience
2-5 Years
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