The Shipping Coordinator will be responsible for coordinating daily shipping operations - ensure completed customer orders are delivered in a timely manner and maintain lines of communication between the customer, sales and operations. Responsibilities:Make shipment arrangements with freight forwarders and sending shipping notifications to our customers, staying involved until the customer has received their shipment. Prepare and manage shipping documents for domestic and international shipments... more details
Axiom is currently looking for an experienced Shipping Coordinator for a local metal manufacturing company to the Hanover area.
Job Summary:
The Shipping Coordinator will be responsible for coordinating daily shipping operations - ensure completed customer orders are delivered in a timely manner and maintain lines of communication between the customer, sales and operations.
Responsibilities:
Make shipment arrangements with freight forwarders and sending shipping notifications to our customers, staying involved until the customer has received their shipment.
Prepare and manage shipping documents for domestic and international shipments such as packing slips, bill of lading etc.
Communicate with sales and credit to release shipments and provide shipping instructions to the operation.
Audit items shipping for the day, packaging and delivery instructions to ensure the accuracy
of the deliveries.
Act as the daily point of contact between the production and sales teams.
Use business system to get daily production reports, monitor open orders in production and follow up order status to communicate these to the sales/customer service.
Process in bound and out bound sample unit requests.
Support customers in the claims process where necessary.
Provide timely responses to sales/customer in regards to tracking information, ETA of shipment, freight quotations and status of order.
Support Customer Service Team with customer assistance as needed including freight quotes, order processing, payments, etc.
Negotiate with the freight forwarders for best transport rates and services.
Qualifications:
Proven experience and solid knowledge of logistics.
High school diploma, general education degree or equivalent.
Three or more years of logistics experience including knowledge of domestic and international shipping
Ability to operate Microsoft Office and user experience of manufacturing business systems.
Excellent communication skills- verbal, written & listening
Ability to use analytical thinking/techniques to solve problems.
Organized, self-motivated, high attention to detail, and quick learner
Good time management skills
An excellent team player.
Axiom Staffing Group is located at: 471 Eisenhower Drive, Hanover, PA 17331 (We are in the Walmart Shopping Center) 717-797-4026
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