Primary Job Role
Cleans/maintains areas as specified in custodian’s schedule. Areas include but are not limited to
conference rooms, lobby/reception area, restrooms, break rooms, customer lounge and lounge
bathroom.
Wipes down all door handles in all areas including the entrance doors, all tables and chairs, sinks,
countertops, all touch points in stairwells, water fountains, restrooms, and classrooms, etc.
Sweeps all entrances, stairwells, kitchens/breakrooms, bathrooms, etc. Sweeps all rugs to ensure they
are free from debris or dirt, cleans broom throughout the shift.
Empties all trash receptacles.
Cleans all bathrooms, kitchens, and locker rooms. Ensures all soap and paper products are filled daily.
Stocks soap and paper products as needed.
Cleans all glass partitions; disinfects and wipes down all elevators periodically throughout the shift.
Dusts all wood door frames. Wipes down all other door frames.
Maintains acceptable levels of janitorial supplies and maintains janitorial closets.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount
importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated
with the job as identified in the Learning Management System (LMS) and other applicable sources.
Demonstrates the effective application of the job specific knowledge, skills and ability required to
resolve job related challenges in the workplace. Refer to job specific training requirements for the job
identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that
is clear and easily understood. Uses feedback to verify effective and accurate communication has
occurred. Ensures that others having a need to know are kept informed about developments,
progress, problems and plans through consistent, effective communication. Avoids surprises.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to
take an independent position in the face of opposition. Approaches challenging tasks with a "can-do"
attitude. Driven to see projects and tasks through to successful completion, is not swayed by
resistance and focuses on achievement of the initiative.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the
face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail.
Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite
unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve
without sacrificing quality of work.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out
others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner.
Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a
group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that
decisions are made.
Valuing Diversity: Helps create a work environment that encourages and appreciates workforce
diversity. Seeks different points of view and leverages diverse perspectives in group processes and
decision-making. Respects the contributions of all individuals. Strives to eliminate barriers to diversity.
Understands multigenerational and multicultural workforce trends.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts
approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly
from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of
doing things; willing to modify one's preferred way of doing things.
Personal Development: Takes responsibility for personal learning and development by acquiring and
refining technical and professional skills needed in job related areas. Obtains developmental
opportunities proactively. Actively seeks and embraces growth opportunities.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers.
Responsive, quickly and effectively addresses customer concerns or problems. Assures customers
he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with
customers.