Jobs near Fairfax: 10,994
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Relevance Score ranked on: SERVICE DESK
IT Service Desk Technician - Secret Clearance
Chantilly
Are you an IT Service Desk Technician with demonstrated experience providing superb customer service? Are you ready for a challenge? Then we have a great opportunity for you to join a growing team in Chantilly, VA! As our IT Service Desk Technician, you will: Work with a team of driven, supportive, a...
Search Terms: Technician, Service Desk, IT, Service, Technology
87.4
7.1mi
Updated: June 14
Enterprise Service Desk Lead
Ashburn
CACI is currently looking for an Enterprise Service Desk Lead with IT Service Management (ITSM) experience to join our BEAGLE (Border Enforcement Applications for Government Leading-Edge Information Technology) Agile Solution Factory (ASF) Team supporting Customs and Border Protection (CBP) client lo...
Search Terms: Service Desk, Enterprise, Lead, Technical Support, Service
85.5
14mi
Updated: June 13
Service Desk Technician Tier 1 (Secret Clearance Required)
Chantilly
We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation f...
Search Terms: Technician, Service Desk, Technical Support, Customer Service, IT
84.9
7.1mi
Updated: June 05
Integrated Service Desk Technician (Clearance Sponsorship)
Chantilly
O o Provides first level support for inbound incidents and Service Requests o Provide front line phone and email support related to system and application issueso High comfort level working with technology at a fast paceo Ability to quickly route issues according to issue type and severityo Good comm...
Search Terms: Technician, Service Desk, Sponsorship, Help Desk, Service
83.8
7.1mi
Updated: June 01
External
Cyber Case Management/Service Desk Agent
Arlington
Peraton is seeking an experienced Cyber Case Management/ Service Desk Agent to join our team of qualified, diverse individuals. The ideal candidate will support the Federal Strategic Cyber sector, located in Arlington, VA. As the nation's risk adviser, this role is pivotal in supporting our mission t...
Search Terms: Service Desk, Management, Agent, External, Operations
83.1
13mi
Updated: May 30
IT Service Desk Team Lead
Bethesda
Coordinate activities between Tier 1, Tier 2, and Tier 3 support. Oversee incident triage, ensure proper escalations, and facilitate efficient incident management. Actively engage in ticket resolution, when necessary, especially during peak workloads, complex incidents, or staff shortages. Update Ser...
Search Terms: Service Desk, Team Lead, IT, Service, Microsoft
81.6
16mi
Updated: May 22
IT Service Desk Tier 3 Support
Potomac
Provide in-depth troubleshooting for software applications, operating systems, and network problems. Resolve incidents escalated from Tier 1 and Tier 2 support. Actively assist with ticket handling to ensure that every incident is addressed effectively. Document detailed troubleshooting steps, soluti...
Search Terms: Support, Service Desk, IT, Microsoft, Service
81
14mi
Updated: May 22
IT Service Desk Tier 2 Support
Potomac
Provide in-depth troubleshooting for software applications, operating systems, and network problems. Resolve incidents escalated from Tier 1 support. Actively assist with ticket handling to ensure each incident is addressed effectively. Document detailed troubleshooting steps, solutions, and resoluti...
Search Terms: Support, Service Desk, IT, Microsoft, Service
81
14mi
Updated: May 22
IT Service Desk Tier 1 Support
Potomac
Perform basic technical troubleshooting to resolve common hardware, software, and network issues and escalate to Tier 2 support for complex problems when necessary. Assist with account management tasks including account creation, password resets, access permissions, and maintaining detailed records. ...
Search Terms: Service Desk, Support, IT, Microsoft, Service
81
14mi
Updated: May 22
Service Delivery Analyst
Arlington
Service Delivery Analyst. Job Category: Engineering and Technical Support. Time Type: Full time. Minimum Clearance Required to Start: None. Employee Type: Regular. Percentage of Travel Required: None. Type of Travel: None - - - As the CACI Service Delivery Analyst you will be responsible for en...
Search Terms: Delivery Analyst, Delivery, Analyst, Technical Support, Service Desk
65
13mi
Updated: May 16
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