Jobs near Gaithersburg: 9,880
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Relevance Score ranked on: SERVICE DESK
Senior Service Desk Analyst (Tier 1) - WDP
Gaithersburg
This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders across the Department to make faster, better-informed decisions using trusted data at scale. Leidos Digital Modernization sector is seeking an experienced Senior Service Desk Analys...
Search Terms: Service Desk, Analyst, Technical Support, Service, Senior
89.7
0mi
Updated: June 20
Service Desk Operations Manager
Washington
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other al...
Search Terms: Operations Manager, Service Desk, Operations, Manager, Information Technology
83
19mi
Updated: June 18
Service Desk Manager
Washington
DMI, LLC is seeking a Service Desk Manager to lead for the technical service desk, accountable for the end-to-end lifecycle of all IT incidents and problems across a multi-site environment supporting 700 network users across seven locations. This role oversees day-to-day service desk operations, mana...
Search Terms: Service Desk, Manager, Program Leader, Operations, IT
81.8
19mi
Updated: May 30
Service Desk Support Associate
McLean
Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologies Follow the defined SOP for incidents, ticket documentation, escalation, notification, and resolution Guide employees in using their tools an...
Search Terms: Service Desk, Support, Associate, Technology, Staffing
81.7
14mi
Updated: June 04
Accounting Service Desk Specialist - Pacific Time
Reston
The Accounting Service Desk Specialist, in collaboration with and in support of the firm’s strategic initiatives, handles the assessment and resolution, or referral, of all accounting and billing inquiries from billers, attorneys, and clients. This role requires a high level of accuracy, excellent co...
Search Terms: Accounting, Service Desk, Specialist, Service, Account
81.7
15mi
Updated: May 23
External
Service Desk Manager
Washington
We are seeking an experienced Service Desk Manager to lead and oversee enterprise IT support operations within a federal government contracting environment. This role is responsible for managing daily Service Desk operations, supervising multi-tier technical support teams, driving operational excelle...
Search Terms: Service Desk, Manager, Technical Support, Customer Service, Operations
81.4
19mi
Updated: May 19
Accounting Service Desk Specialist - Pacific Time
Washington
The Accounting Service Desk Specialist, in collaboration with and in support of the firm’s strategic initiatives, handles the assessment and resolution, or referral, of all accounting and billing inquiries from billers, attorneys, and clients. This role requires a high level of accuracy, excellent co...
Search Terms: Accounting, Service Desk, Specialist, Service, Account
81.3
19mi
Updated: May 23
Tier II Service Desk Specialist
Washington
Responds and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to tickets assigned by Tier 1. Ensures all assigned tickets are updated and moving tow...
Search Terms: Service Desk, Specialist, Microsoft, Certification, Help Desk
81.2
19mi
Updated: June 18
Butler Service Desk Operator
Washington
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any...
Search Terms: Service Desk, Operator, Service, Bell Staff, Retail
80.7
19mi
Updated: June 11
Technology Support Specialist - Service Desk (Fixed-Term)
Washington
How You’ll Contribute. The Technology Support Specialist (TSS) is a technical position responsible for delivering end-to-end support to customers in accordance with established service level objectives (SLO). This role ensures all incidents and service requests are analyzed, resolved, and reported b...
Search Terms: Support Specialist, Technology, Service Desk, Support, Customer Service
80
19mi
Updated: May 27
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