Jobs near Springfield: 15,427
RS
Relevance Score ranked on: HELP DESK
Help Desk Support Specialist
Springfield
Serves as a point of contact for customers seeking technical assistance via phone or email. Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes. Perform remote troubleshooting through diagnostic...
Search Terms: Support Specialist, Help Desk, Support, Specialist, Help
88.4
0mi
Updated: September 04
Help Desk Support Specialist
Springfield
Serves as a point of contact for customers seeking technical assistance via phone or email. Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes. Perform remote troubleshooting through diagnostic...
Search Terms: Support Specialist, Help Desk, Support, Specialist, Help
88.4
0mi
Updated: September 03
Help Desk Support
Springfield
The Help Desk Support is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. They are accountable for effectively troubleshooting and resolving customer issues. The Help Desk Support also assumes responsibility for acc...
Search Terms: Help Desk, Support, Help, Technology, Business Services
88.3
0mi
Updated: August 25
Junior Help Desk Support
Springfield
Provides initial technical assistance to customers seeking help via phone or email Use diagnostic techniques and relevant inquiries to perform remote troubleshooting Guide customers through the problem-solving process and escalate unresolved issues to higher levels of support if necessary Provide acc...
Search Terms: Help Desk, Help, Support, Junior, Technology
87.1
0mi
Updated: August 22
Help Desk Specialist
Falls Church
Responsible for providing support to end-user community on difficult hardware, software and network related problems, questions, and use. May provide training and guidance to more junior help desk personnel. Provides resolutions to out of the ordinary issues for users. If unable to diagnose problem, ...
Search Terms: Help Desk, Specialist, Help, Technology, Ticket
87.1
8mi
Updated: September 27
Service Desk / Help Desk Analyst - Active Top Secret required
Washington
GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Service Desk Technician / Help Desk Analyst, you are the foundati...
Search Terms: Service Desk, Help Desk, Help Desk Analyst, Help, Analyst
86.8
13mi
Updated: September 27
Help Desk Technician - Tier 1 Bench
Falls Church
Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. Ability to assist clients with h...
Search Terms: Technician, Help Desk, Technical Support, Help, Customer Service
86.3
8mi
Updated: September 24
Help Desk Technician - Tier 1 Bench
Falls Church
Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. Ability to assist clients with h...
Search Terms: Technician, Help Desk, Technical Support, Help, Customer Service
86.3
8mi
Updated: September 24
Junior Associate, Help Desk
Washington
Interested in working in an innovative, collaborative environment with motivated, social people? At Arc Aspicio, you can join a leading consulting firm that specializes in human capital, management, and strategy professional services to deliver compelling solutions. Consultants join our practice focu...
Search Terms: Help Desk, Help, Associate, Junior, Total Rewards
85.9
13mi
Updated: September 26
Help Desk Technical Support - Shift 11:00pm - 7:30am Friday - Tuesday (ONSITE)
Washington
GDIT is seeking a Help Desk Specialist for 24 x 7 x 365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the S...
Search Terms: Technical Support, Help Desk, Technical, Support, Technology
85.7
13mi
Updated: September 25
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