Jobs near Metro: 16,024

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Relevance Score ranked on: HELP DESK

Tier 1 Help Desk TechnicianNew

Iron Bow Technologies has an immediate need for an ambitious Tier 1 Help Desk Technician to join our team providing onsite support for the U.S. Holocaust Memorial Museum in Washington, DC. The selected candidate will provide customer support consisting of technical and problem resolution support as w...

Search Terms: Technician, Help Desk, Help, Technical Support, Customer Experience

90.5

0mi

Updated: August 26

Help Desk Specialist II

Provide onsite desk-side and remote technical support. The onsite support may require local travel. Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in. Log a service ticket for every customer interaction regardless of the mode of communication (email, phone, fax,...

Search Terms: Help Desk, Specialist, Technical Support, Monitoring, Microsoft

90

0mi

Updated: August 28

Help Desk Specialist II

Provide onsite desk-side and remote technical support. The onsite support may require local travel. Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in. Log a service ticket for every customer interaction regardless of the mode of communication (email, phone, fax,...

Search Terms: Help Desk, Specialist, Technical Support, Monitoring, Microsoft

89.8

0mi

Updated: August 27

Help Desk Specialist II

Provide onsite desk-side and remote technical support. The onsite support may require local travel. Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in. Log a service ticket for every customer interaction regardless of the mode of communication (email, phone, fax,...

Search Terms: Help Desk, Specialist, Technical Support, Monitoring, Microsoft

89.5

0mi

Updated: August 26

Tier 1 Help Desk Lead

Service Desk Operations. Lead and manage the daily operations of the Tier 1 Help Desk supporting WMATA users. Oversee a monthly call volume of approximately 7,000 inbound support calls while maintaining service level targets. Monitor queue performance, call volume, abandonment rates, wait times, and ...

Search Terms: Help Desk, Help, Continuous Improvement, Customer Service, Quality Assurance

89

0mi

Updated: August 13

Help Desk Technician - Tier II - TS/SCI with Polygraph

Washington - 200 MacDill Blvd (

Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our diff...

Search Terms: Technician, Help Desk, Help, Technology, Technical

88.5

0mi

Updated: August 04

Help Desk Specialist I

Tier I customer activities include but are not limited to:Provide 24 x 7 x 365 coverage for all Tier I customer-related issues. Intercept and initiate resolution of IT customer service requests via telephone, chat, fax, or e-mail. Log service tickets for every customer interaction regardless of the m...

Search Terms: Help Desk, Specialist, Management, Microsoft, Help

88.4

0mi

Updated: August 24

Help Desk Manager

First point of contact for trouble tickets and requests. Respond to telephone calls, email, and personal requests for technical support. Respond to trouble tickets, execute low level tasks such as permission assignments, escalate complex issues to Operations team; work with Operations personnel to re...

Search Terms: Help Desk, Manager, Windows Server, Technical Support, Operations

86.6

0mi

Updated: August 01

Help Desk Specialist Manager

Manage help desk personnel and daily support operations, including work assignment, coaching, performance oversight, and coverage needed to maintain uninterrupted service. Direct second-tier troubleshooting for personal computers, servers, applications, hardware, software, network services, and other...

Search Terms: Help Desk, Manager, Specialist, Technical Support, Information Technology

86.2

3.5mi

Updated: August 19

F-35 Help Desk Specialist | Active Secret clearance

Transform technology into opportunity as a Help Desk Specialist at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your IT career. The F-35 Lightning II Program is the Do. W's focal point for defining affordable next generation strike aircraft weapon sys...

Search Terms: Help Desk, Help, Specialist, Technical Support, Support Specialist

86.2

4.5mi

Updated: August 22

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