Jobs near Chicago: 10,435
RS
Relevance Score ranked on: CALL CENTER
Call Center Supervisor
Chicago
The Call Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, or processes. The Call Center Supervisor will be responsib...
Search Terms: Call Center, Supervisor, Agent, Technology
89.6
0.7mi
Updated: January 07
Call Center Manager
Chicago
Manages and directs all aspects of in/outbound call center operations. Implements and reviews policies and procedures. Supervises, trains, and develops representatives; resolves conflicts; ensures work product consistently meets established standards; and takes required corrective/developmental actio...
Search Terms: Manager, Call Center, Operations, Monitoring, Technology
86.5
0.7mi
Updated: January 07
BPO Strategy and Operations Lead (Call Center)
Chicago
Strategic Planning:Develop and execute long-term strategies for BPO operations to achieve business goals. Align BPO Operations with Revenue Management to achieve annual revenue goals. Conduct market analysis and competitive benchmarking to identify trends and opportunities. Team Management:Lead a BPO...
Search Terms: Operations, Call Center, Strategy, Lead, Project Management
86.3
0mi
Updated: January 08
Workforce Manager, Call Center
Chicago
The Workforce Manager will lead and coordinate overall performance to targeted standards in service level, abandon rate, quality, and efficiency, and overall financial performance, through a combination of targeted coaching and feedback to leaders, business acumen, and collaboration with the Director...
Search Terms: Manager, Workforce, Call Center, Staffing, Forecasting
85.3
0mi
Updated: January 08
Call Center Senior Representative
Chicago
We are currently seeking a Call Center Senior Representative to join our team in Chicago, Illinois (US-IL), United States (US). Responsibilities: Respond to and service customer calls via an inbound ACD system or emails via an email routing client. Educate and inform customers on account related bill...
Search Terms: Call Center, Representative, Senior, Technology, Internet
84.4
0.7mi
Updated: December 31
Pharmacy Support Technician (Experience Required) – Call Center Rep, Home-Based
Chicago
Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submissio...
Search Terms: Support Technician, Call Center, Pharmacy Technician, Technician, Support
84.3
0.7mi
Updated: December 20
Bi-lingual Call Center Senior Representative (English/Spanish)
CHICAGO
We are currently seeking a Bi-lingual Call Center Senior Representative (English/ Spanish) to join our team in CHICAGO, Illinois (US-IL), United States (US). Responsibilities: Respond to and service customer calls via an inbound ACD system or emails via an email routing client. Educate and inform cus...
Search Terms: English, Spanish, Call Center, Representative, Senior
82.8
0.7mi
Updated: December 06
Payroll Call Center Rep
Chicago
Chicago Public Schools (CPS) is a district on the rise, serving over 320,000 students in 500 schools and employing over 44,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experien...
Search Terms: Payroll, Call Center, Customer Service, Accounting, Education
81.3
8.4mi
Updated: December 18
Bilingual Call Center Workforce Scheduling Analyst (Spanish)
Northbrook
This position works onsite five days a week in our Northbrook, Illinois corporate office. Remote work is not an option. Primary Responsibilities: Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies. Data Management: Sour...
Search Terms: Call Center, Spanish, Bilingual, Workforce, Analyst
80.1
20mi
Updated: December 25
Sr. Data Analyst - Expert: 25-03539
Chicago
Primary Skills: Data Analytics, SQL, Data Visualization, Critical Thinking, Data Migration Contract Type: W 2 Duration: 12 Months Location: Chicago, IL (Hybrid) Pay Range: $52.00 - $54.00 per hour on W 2 Job Summary: We are currently seeking a Senior Data Analyst for our client's Chief Data & Analyti...
Search Terms:
0
0.5mi
Updated: January 10
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