Jobs near Northbrook: 12,982
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Relevance Score ranked on: CALL CENTER
Call Center Sales Supervisor
Northbrook
The Sales Supervisor is responsible for driving sales results within the Patient Registering and Scheduling call center. You will be responsible for managing the team, processes and scripts to produce the most efficient, effective and highest possible results. This involves effective coaching, develo...
Search Terms: Sales Supervisor, Call Center, Sales, Supervisor, Communications
91.8
0mi
Updated: January 10
Bilingual Call Center QA Supervisor
Northbrook
As a QA Supervisor you will be part of the Call Center Support Team, working closely with internal stakeholders, vendors, and team members to help ensure the delivery of an unparalleled experience. You will ensure customer interactions are delivered in the most effective manner through random and tar...
Search Terms: QA Supervisor, QA, Call Center, Bilingual, Supervisor
90.3
0mi
Updated: January 10
Bilingual Call Center Workforce Management (Spanish)
Northbrook
This position works onsite five days a week in our Northbrook, Illinois corporate office. Remote work is not an option. Primary Responsibilities: Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies. Data Management: Sour...
Search Terms: Call Center, Management, Spanish, Bilingual, Workforce
90.3
0mi
Updated: January 10
Bilingual Call Center Workforce Scheduling Analyst (Spanish)
Northbrook
This position works onsite five days a week in our Northbrook, Illinois corporate office. Remote work is not an option. Primary Responsibilities: Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies. Data Management: Sour...
Search Terms: Call Center, Spanish, Bilingual, Workforce, Analyst
86.6
0mi
Updated: December 25
Call Center Supervisor
Chicago
The Call Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, or processes. The Call Center Supervisor will be responsib...
Search Terms: Call Center, Supervisor, Agent, Technology
84.1
20mi
Updated: January 07
Call Center Manager
Chicago
Manages and directs all aspects of in/outbound call center operations. Implements and reviews policies and procedures. Supervises, trains, and develops representatives; resolves conflicts; ensures work product consistently meets established standards; and takes required corrective/developmental actio...
Search Terms: Manager, Call Center, Operations, Monitoring, Technology
81.1
20mi
Updated: January 07
BPO Strategy and Operations Lead (Call Center)
Chicago
Strategic Planning:Develop and execute long-term strategies for BPO operations to achieve business goals. Align BPO Operations with Revenue Management to achieve annual revenue goals. Conduct market analysis and competitive benchmarking to identify trends and opportunities. Team Management:Lead a BPO...
Search Terms: Operations, Call Center, Strategy, Lead, Project Management
79.7
20mi
Updated: January 08
Call Center Senior Representative
Chicago
We are currently seeking a Call Center Senior Representative to join our team in Chicago, Illinois (US-IL), United States (US). Responsibilities: Respond to and service customer calls via an inbound ACD system or emails via an email routing client. Educate and inform customers on account related bill...
Search Terms: Call Center, Representative, Senior, Technology, Internet
78.9
20mi
Updated: December 31
Pharmacy Support Technician (Experience Required) – Call Center Rep, Home-Based
Chicago
Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submissio...
Search Terms: Support Technician, Call Center, Pharmacy Technician, Technician, Support
78.8
20mi
Updated: December 20
Workforce Manager, Call Center
Chicago
The Workforce Manager will lead and coordinate overall performance to targeted standards in service level, abandon rate, quality, and efficiency, and overall financial performance, through a combination of targeted coaching and feedback to leaders, business acumen, and collaboration with the Director...
Search Terms: Manager, Workforce, Call Center, Staffing, Forecasting
78.7
20mi
Updated: January 08
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