In 1988, Dave Pasek was living in Morgan Hill, California with his wife Kathy and their one-year-old daughter. He had been working in the service industry most of his life but had a revelation one day and was certain that a facilities maintenance provider could and should meet the holistic needs of its customers, not simply perform a necessary service. Dave and Kathy took the leap together and dove headlong into becoming that facilities maintenance provider. The two of them risked everything on this new idea, taking personal loans in addition to his existing mortgage to acquire office space in downtown San Jose, refusing to accept the possibility of failure. San Jose was an exciting place to be in the late 1980s, transforming from an agricultural community into a world-recognized hub of innovation. Dave canvassed nearby business parks and office buildings, knocking on doors, cold calling potential customers, while Kathy handled Human Resources and crafted business proposals. Dave and Kathy didn’t pay themselves for the first year, putting every penny back into the business. The fledgling company (named Service Performance Corporation) grew and persevered through good economic cycles and bad, even weathering the bankruptcy of one of its major customers. Thirty years later and Flagship Facility Services has grown into Dave’s vision: an Integrated Facility Management organization that provides holistic, high quality, integrated facilities management services across the country. Dave still lives in Morgan Hill and serves as Flagship’s company’s CEO, actively involved in every important decision, still excited by the opportunity to be of service.