Hospital Referral Services is Hiring! Full-Time Monday-Friday 8am-4:30 pm.
Outpatient Medicaid Eligibility Representative
Hospital Referral Services has an opening in our Medicaid Eligibility department and we are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.
No one wakes up in the morning and says; "Today I want to go to the hospital". We are here to help when the unexpected has happened. Hospital Referral Services screen and help patientsto assess what assistance programs the uninsured or underinsured may be eligible to receive.
HRS's team of experts help guide patients through the Medicaid process
We are looking to hire an Outpatient Medicaid Specialistrepresentatives to start immediately! We offer great benefits such asFree Parking,Casual Dress, Medical, Dental, Life, 401k, PTO, potential monthlyBonusand more!
Job Duties and Responsibilities:
- Answer customer service calls
- Communication with patients by telephone, dialer, and written correspondence
- Effective resolution of unpaid accounts (collect or send to bad debt)
- Accurate and complete notations on all accounts worked
- Abide by Full Faith and Confidence
- Assist patients with payment plans and medical insurance
- Compliance with FDCPA, HIPPA and all other applicable
- Assist in determiningpossible eligibility for any assistance programs available including Medicaid and charity.
- Complete applications for Medicaid benefits and charity programs as needed.
- Maintain a positive working relationship with co-workersand patients.
- Abide by HIPAA rules and regulations to protect patients privacy.
- Meet production goals and objectives as assigned by management on a monthly basis.
- Maintain confidentiality of account information at all times.
- Previous customer service experience preferred.
- Must have basic computer skills.
- Must be able to multitask and type minimum 30 WPM (typing test will be conducted).
- Good attendance and dependability isessential.
- Hours Monday-Friday 8a-4:30p
Please apply at: revenuegroup.com/careers
Apply for: Outpatient Medicaid Specialist
Feel free to call Rebecca at 216-763-2629 to schedule and interview