The Analytics Delivery Specialist is responsible for supporting the analysis and development of reporting and analytics solutions for UCLA’s electronic health record (EHR) system by gathering business needs, documenting requirements, identifying existing reports and tools that meet the needs of stakeholders, and delivering them to stakeholders. In this role, you will: support the Business Intelligence Operations team by triaging report requeststriage Epic released upgrade documentation for revie... more details
General Information
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Work Location: Los Angeles, USA
Onsite or Remote
Flexible Hybrid
Work Schedule
Monday-Friday, 8:00 am - 5:00 pm PST
Posted Date
05/30/2024
Salary Range: $64800 - 137600 Annually
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
16130
Primary Duties and Responsibilities
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The Analytics Delivery Specialist is responsible for supporting the analysis and development of reporting and analytics solutions for UCLA’s electronic health record (EHR) system by gathering business needs, documenting requirements, identifying existing reports and tools that meet the needs of stakeholders, and delivering them to stakeholders.
In this role, you will:
support the Business Intelligence Operations team by triaging report requests
triage Epic released upgrade documentation for review
complete workflow optimization projects
facilitate access and training related to OHIA’s product offerings and promote adoption across customer groups and the UCLA Health self-service analytics community
develop and nurture business relationships by understanding customer needs and matching those needs with exiting or future OHIA products and solutions and will have a full understanding of OHIA’s product offerings and develop marketing materials related to those offerings
This is a flex-hybrid role which will require you to be onsite at least 5% of the time or as required by operational need; there are no reimbursements for travel to "home office" location. Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $64,800 - $137,600. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately between the minimum and $92,999 annually.
Job Qualifications
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REQUIRED:
At least 1-3 years of experience in a healthcare organization.
Equivalent experience in a programming/analytic/information systems role, with an emphasis on SQL programming.
Superior analytical and problem-solving skills and the ability to work in a fast-paced and challenging environment.
Excellent interpersonal skills and exceptional judgment and discretion in interacting with physicians and senior management on sensitive political and confidential issues.
Proficiency in spreadsheet and database applications including Access, Excel, PowerPoint, and other database management and business intelligence software.
Experience managing customer accounts or customer groups
Ability to effectively prioritize and execute tasks in a high-pressure environment
Persuasive, encouraging, and motivating.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Strong written and oral communication skills
Strong interpersonal skills.
Excellent customer service orientation
PREFERRED:
Technical skill and/or ability to acquire in-depth knowledge and use of Business Intelligence products with a solid knowledge of the Business
Intelligence industry and data visualization best practices
Knowledge of current issues in data management and SQL particularly in a healthcare environment including quality measurement, outcomes studies, healthcare finance, and patient safety.
One or more Epic Clarity Data Model certifications.
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