As Production Operations Engineer, you’ll be a passionate and experienced Prod. Ops Lead who thrives in a leadership role. The ideal candidate will have a deep-seated passion for technology and excel in managing operations at scale. This role requires a strategic mind that can balance day-to-day operational responsibilities with long-term improvement initiatives. We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have l... more details
As Production Operations Engineer, you’ll be a passionate and experienced ProdOps Lead who thrives in a leadership role. The ideal candidate will have a deep-seated passion for technology and excel in managing operations at scale. This role requires a strategic mind that can balance day-to-day operational responsibilities with long-term improvement initiatives.
We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you’ll do:
Leadership and Team Management:
- Lead, mentor, and manage a dynamic DevOps and ProdOps teams
- Collaborate with cross-functional teams including Development and Product Management to ensure seamless delivery and support processes
- Oversee Kanban teams to ensure efficient workflow and task management
Technical Expertise:
- Administer and optimize Linux servers
- Develop, maintain, and troubleshoot scripts using Bash and/or Python
- Manage and automate configuration using Ansible
- Implement and manage GitOps workflows using GitLab
- Oversee CI/CD pipelines with Jenkins for reliable and efficient software delivery
Cloud and Infrastructure:
- Design and manage cloud infrastructure (AWS, Azure, GCP)
- Implement and manage certificate management processes
- Implement robust monitoring and alerting systems using Elasticsearch and modern tools
- Manage elastic search clusters and ensure optimal performance
Incident and Change Management:
- Lead incident management processes, ensuring timely resolution and root cause analysis
- Manage change control processes to ensure stability and reliability of production environments
- Develop and maintain documentation for best practices, operational procedures, and incident reports
Client and Stakeholder Management:
- Interface with clients and stakeholders to understand requirements, constraints, and deliverables
- Communicate effectively with clients to provide regular updates and status reports
What you’ll need to succeed:
- 4+ years of experience in Linux, Bash, Python, Elasticsearch, certificate management, GitLab, Jenkins, Ansible, and Incident Management
- Demonstrated expertise in managing cloud environments (AWS)
- Proficient in GitOps methodologies and tools
- Extensive hands-on experience with CI/CD pipelines
- Strong scripting and automation skills
- Proven ability to lead and inspire technical teams
- Excellent problem-solving abilities and strategic thinking
- Strong communication and collaboration skills
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience
- Ability to obtain Public Trust clearance
Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
Don’t meet every single requirement?
Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply. We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team
What we want you to know:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.
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"EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing msshr@metrostar.com."