Job Abstract

The Omni Service Specialist contributes to the customer experience by supporting omni service processes. Their goal is to pick, pack, and ship online customer orders, fulfill in-store and curbside pickup orders, and transfer product back to the warehouse. Customer Experience Prioritization: strategically processes order queue and daily workload to prevent backlog, limit cancellations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders Product Standards: maintain... more details

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