Job Abstract

Job Title: Regional Manager – Conventional Employee Name:

Department: Property Management Location: Greater Los Angeles Area

FLSA Status: Exempt or Reports to: Director of Property Management

Direct Reports: Area/Community Managers Effective Date:

Goldrich Kest (GK) is a diversified real estate development and management group of companies and partnerships. Its focus is to expand its portfolio of proven and well-located properties including multi-family, industrial, retail, commercial, for-sale, and congregate care through acquisition and development while providing stable cash flow to its partners and outside investors.

Job Summary

At Goldrich Kest, people are our greatest asset. Goldrich Kest is looking for a Regional Manager with a demonstrated record of achievement in managing a portfolio of multifamily properties. This highly important position will be accountable for the performance of multiple properties, projects, and staff. We are looking for a self-starter with strong leadership skills who enjoys collaborating, mentoring, and engaging with people. This professional will ensure the achievement of property goals, develop and control property budgets, maintain compliance with organizational policies and procedures related to property management, and ensure the properties are maintained according to the organization's standards of excellence.

This is a great opportunity for the right candidate to join an organization where your talents are encouraged, supported, and rewarded.

Essential Functions

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

• Oversee the property management operations of a portfolio of multi-family assets consisting of approximately 10 properties and 1,500 units.
• Proactively establish and achieve financial goals by effectively managing property-level teams to meet or exceed budgeted revenue and expense projections.
• Macro and sub-market experts are capable of implementing strategic recommendations for all properties in their portfolio as related to market conditions, comparable properties, and the regulatory environment.
• Prepare weekly and monthly reports on management operation key performance indicators.
• Prepare financial reports including operating budget variance analysis and annual operating budgets for the portfolio.
• Define community objectives to optimize asset efficiency and achieve performance goals set in accordance with executive and ownership expectations.
• Drive revenue management pricing including attendance at all pricing calls with the revenue and asset management teams and ensure property-level teams are adhering to pricing policies and decisions.
• Regularly conduct property inspections with specific emphasis on risk management and portfolio curb appeal and overall cleanliness to ensure the highest standards are maintained.
• Maintain high economic occupancy levels through the portfolio by utilizing effective property staff motivation and making appropriate marketing recommendations.
• Effectively communicate corporate and community objectives and goals to site staff through regular communications, training, development, and delegation of authority. Follow up with Community Managers to ensure objectives and goals are met and hold direct reports accountable for the execution of the business plan.
• Hire, train, supervise, develop, and assess the employment of those supervised in accordance with company policies and directives. Perform consistent performance evaluations on employees.
• Promote a positive, growth-oriented environment for property staff.

Other Responsibilities

• Work collaboratively with other departments (Asset Management, Marketing, Accounting, Facilities, etc.) to ensure consistent and open communication.
• Promote positive, proactive relations by demonstrating a firm, fair and consistent manner in all interactions, keeping in mind the political and social impact of decisions.
• Participate in company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Perform special projects as requested by executive team leadership.
• Other duties as assigned.

Materials and Equipment

This role routinely uses standard office equipment such as laptop computers, smartphones, photocopiers, filing cabinets, and other presentation materials. Must be highly proficient in the use of computers, office software, and advanced property management-specific applications.

Knowledge, Skills, and Abilities

• Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues.
• Proven professional verbal and written communication skills. Ability to create, compose and edit written materials. Ability to communicate clearly with prospects and residents as well as executive leadership.
• Ability to effectively present information to prospective and current residents. Demonstrate knowledge of demographics surrounding the assigned community. Must be self-motivated and a positive team member with effective communication and client relations skills.
• Knowledge of basic office practices and procedures and filing and maintenance of fiscal records.
• Demonstrated experience in providing customer service.

Minimum Qualifications Required

• Bachelor’s or Graduate Degree in business, real estate, marketing, finance, or related field preferred.
• At least 6+ years’ progressive property management and leadership experience at the portfolio management level. Experience with portfolios of over 1,000+ units is preferred.
• Demonstrated ability to hire, train, assess, and develop on-site operations teams.
• Exceptional skills with property management operating and information systems required, Microsoft Office 365 Suite, OneSite, Yieldstar, Ops Technology, and UltiPro a plus.
• Strong desire to learn, perform and advance is required.

Physical Requirements

• Significant travel throughout the assigned regions required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

Working Conditions

Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like, but may be performed periodically in disaster services areas and camp settings.

Statement of Purpose

This document provides descriptive information about the above Goldrich Kest position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as guidelines or recommendations for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. GoldrichKest reserves the right to make changes to this document as deemed necessary without providing advance written notice.