Responsible for supervising and supporting the Suicide Prevention Center training and outreach team. Under the guidance of the program director, oversees all aspects of the training & outreach program and serves as the primary liaison between the community training programs and the SPC crisis line training team to coordinate and standardize all suicide prevention trainings. Primary Duties Program Management Oversee a highly effective team to accomplish the program's short and long term goals. Ma... more details
Training and Outreach Program Manager (Olympic Suicide Prevention Center)
This role is partially remote. The pay range for this role is between $80,300 - $89,200 annually.
Summary
Responsible for supervising and supporting the Suicide Prevention Center training and outreach team. Under the guidance of the program director, oversees all aspects of the training & outreach program and serves as the primary liaison between the community training programs and the SPC crisis line training team to coordinate and standardize all suicide prevention trainings.
Primary Duties
Program Management
Oversee a highly effective team to accomplish the program’s short and long term goals.
Maintain and build relationships geared towards fulfilling the agency mission and program goals with community members, public and private organizations.
Lead quality assurance on all presentations and outreach materials.
Serve as a primary presenter and program representative for the program’s clinical workshops, activities, and outreach events.
Lead the development of new presentations and the maintenance and regular updates of the existing curriculum.
Lead the training and outreach team in developing engagement and advocacy projects.
Grow SPC’s training and outreach program through unifying community partnership work with outreach efforts and innovative training strategies.
Collaborate with internal and external teams and staff to build and grow a scalable local brand.
Coordinate and facilitate collaborations with the Orange County training and outreach program and the SPC crisis line training team.
Across the SPC division, ensure all community and crisis line presentations incorporate the most recent and accurate data, adhere to agreed-upon standards and guidelines, and denote uniformity.
Management Duties
Perform managerial duties to include interviewing applicants for employment; assigning and reviewing progress of assignments; conducting performance appraisals; recommending salary increases; and developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities.
Attend, participate, lead and/or facilitate routinely scheduled meetings as requested or required for the program, division, or agency.
Provide support to the program director and agency leadership on special training and outreach related projects and management.
Position Requirements
A Master’s degree in mental health related fields
A minimum of 2 years of experience in supervising staff and/or volunteers
Strong coaching and people management skills and ability to build a cohesive environment across multiple teams and business units
Strong public speaking/presentation skills and experience.
Advanced skills to present ideas, information, and viewpoints clearly, both verbally and in writing.
Effective collaboration and relationship building skills.
Ability to use analysis, experience, and judgment to make effective decisions.
Business management skills, encompassing tactical as well as strategic thinking
Excellent time management, organization and prioritization skills
Flexibility and ability to manage multiple competing priorities
Strong written and oral communication skills
Superior PowerPoint development skills
Working knowledge of mental health services and suicide prevention services.
Working knowledge of agency policies and procedures, HIPAA, DMH, Department of Social Services, and other state, federal regulations related to outpatient and crisis line services.
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