Job Abstract

Under the supervision of the Administrative Operations Manager, you will provide leadership and direction to all security officers and will ensure that all program policies and procedures are properly carried out each day. Responsibilities include supervision and deployment of personnel and other duties as assigned. Security Supervisors enforce all policies and state laws, and follow all guidelines including state regulatory agency requirements.

• Possess and maintain current certification: Guard Card, D.O.J. Chemical Agent, CPR, driver’s license and BLS Certification (American Heart Association or Red Cross).
• Ability to clearly and concisely express ideas using appropriate vocabulary and spelling.
• Ability to complete continual training classes as required. (Training provided)
• Ability to establish and maintain cooperative working relationships with Hospital staff, Medical Plaza Staff, Volunteer Staff, Physicians, Vendors, Management, Security Management, Local Law Enforcement and surrounding community.
• Ability to independently resolve issues working within set policies and procedures.
• Ability to know and use available resources in order to solve problems.
• Ability to operate security related equipment and general office equipment.
• Ability to recognize the importance of dealing diplomatically with the public, and the importance of a good public appearance.
• Ability to relay information, either in writing or verbally, in a professional manner.
• Ability to see aspects of public relations in all facets of the job and the ability to understand the effects of actions on the entire organization.
• Demonstrated ability to assess problematic or emergency situations and plan / execute an appropriate solution based on established guidelines or policies.
• Knowledge and understanding of all Security Program operational policies and guidelines.
• Knowledge of applicable geography in order to expedite calls and to be an effective information source.
• Knowledge of penal and radio codes and language used in radio communications.
• Physical ability to handle various intervention incidents, including patient restraints and violent subjects.
• Physically able to perform sustained foot patrols, prolonged standing, lifting patients, and physically restrain patients or prisoners as necessary.
• Visual and hearing ability to detect and report unusual circumstances quickly and accurately.
• Working knowledge of security practices, protocols and techniques.