The M - Div Program Manager and Academic Advisor (PMAA) is responsible for developing and implementing plans that increase student retention, student success, and degree completion in Fuller's Master of Divinity Program consistent with headcount and units enrollment goals that are set for the degree program. The PMAA provides academic assistance and individualized attention to students in the M - Div Program by sharing knowledge, experience, and insights that are beneficial to students as they e... more detailsvaluate and realize educational opportunities and professional goals. This requires the PMAA to: I. Program Management Responsibilities. Manage the M - Div Program as it relates to student success, student retention, and degree completion. In partnership with the Program Chair, represent the M - Div Program institutionally on programmatic aspects pertaining to student success, student retention, and degree completion. Provide detailed updates and insights about the M - Div Program, students enrolled in the degree program, registration and retention trends, and student success information at the weekly Retention and Enrollment Conversations. Serve as a strategic liaison between GRAMAR, faculty, dean of SMT (School of Mission and Theology), and Academic Systems in support of student success, student retention, and degree completion. Initiate and facilitate conversations with a team of program advisors who support students in the M - Div Program on a regular basis. Update program advisors on changes to degree requirements, substitutions, scholarship and retention initiatives, and other topics pertaining to student success, retention, and degree completion. Meet regularly with the Program Chair to align on matters pertaining to the curriculum, substitutions, and procedures. Work closely with the Program Chair to address student concerns and proactively provide solutions. Partner with Concentration Leads, Cohort Leads, Ecclesial Liaisons, Office of Student Engagement (student groups and other extracurricular activities), Apprenticeships, and Fuller Careers and Personal Development (professional formation) to maximize student success, retention, and degree completion. Participate in Program Committee and Marketing Team meetings. Collaborate with Academic Systems on topics related to proofreading the course schedule, seat designation for cohorted programs, and scheduling needs, demand, and caps, before and during the registration process. Partner with Enrollment Data Science, Program Chair, and Director of Academic Advising to set program-specific retention plans and goals. Track, and work toward program-specific retention goals during the registration season. Develop program-specific retention strategies to support retention and unit goals. Participate in the development of program-specific institutional scholarship strategies. II. Academic Advising Responsibilities. Manage a student load of 250 /- M - Div students. Responsible for matriculation, retention, and degree completion of assigned students. Collaborate with students to develop a plan of study toward graduation that matches their personal interests and goals with Fuller's course offerings. Learn and maintain a working knowledge of Fuller's curricula, academic policies, and accreditation standards as they apply to advising responsibilities. Provide accurate and consistent information to students. Clarify program requirements, policies, deadlines, and procedures to students. Assist students in identifying appropriate institutional resources, and counsel students on or near academic probation. Inform students on institutional scholarship options, adding, dropping, and withdrawing from courses, and SAP. Work in conjunction with the Apprenticeships Department to provide counsel and guidance for students regarding the apprenticeship process. Respond to student inquiries promptly (24 business hours) and track all interactions in Fuller's SRM. Maintain accurate records of students' progress toward degree completion, and prepare student files for final graduation clearance. Successfully complete the weekly advising tasks. Uphold the academic standards of Fuller. Other duties as assigned.
Qualifications
Recipient of, or in the progress of, a Master's degree in theological education, psychology, higher education, or a related field, and in good academic standing. Three to five years of experience in advising and student retention preferred. Highest level of integrity and confidentiality. Strong interpersonal skills, multicultural sensitivity, and good conflict-resolution skills. Ability to work within a diverse team and communicate effectively with culturally and ethnically diverse populations. Excellent oral, written, and critical thinking skills. Initiate, prioritize, and complete multiple tasks with accuracy, efficiency, and attention to detail. Establish and maintain cooperative relationships with staff, faculty, and students, maintaining a warm and professional manner with a positive employee relations and customer service mindset. Good computer skills: including Apple, Microsoft Office, Salesforce, Banner, and Google applications. Conversational Korean or Spanish preferred. Additional Remarks:Must be willing to abide by Fuller Community Standards. Must be willing to sign Fuller's Statement of Faith. This is a hybrid position primarily working from the Pasadena, CA campus. Pay Scale:Salary the seminary expects to pay: $64,480/annually USD -
