The SBE Staff Analyst (Program Manager) provides administrative oversight and technical support to geographically assigned DHS-contracted Community Based Organizations (CB - Os) implementing street-based outreach and engagement via Multidisciplinary Teams (MD - Ts) serving People Experiencing Homelessness (PEH). LA County Metropolitan Transportation Authority (METRO) entered into an agreement with DHS to deploy MD - Ts on the METRO system to provide outreach services to PEH and link the individu... more details
Salary: $6806.73 - $9620.80 per month
If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation)
SUMMARY
The SBE Staff Analyst (Program Manager) provides administrative oversight and technical support to geographically assigned DHS-contracted Community Based Organizations (CBOs) implementing street-based outreach and engagement via Multidisciplinary Teams (MDTs) serving People Experiencing Homelessness (PEH). LA County Metropolitan Transportation Authority (METRO) entered into an agreement with DHS to deploy MDTs on the METRO system to provide outreach services to PEH and link the individuals to housing and other supportive services. The SA will report to the Director and Associate Director of the SBE program, and this role will consist of both telework and field-based assignments.
ESSENTIAL FUNCTIONS
- Provide programmatic and contractual oversight of agencies implementing DHS-contracted outreach teams. This includes facilitating monthly and annual contract and monitoring practices, negotiating budgets, processing monthly Cost Reimbursement invoices, approving resumes, and providing ongoing technical assistance such as negotiating system barriers for client care. This may also include site visits and conducting outreach in the field with contracted teams to ensure efficacy to the “whatever it takes” SBE model.
- Review programmatic monthly data reports from the Homeless Management Information System (HMIS), and evaluate provider progress towards meeting performance metrics, identifying team strengths and noting areas to strengthen. Provide monthly directive and supportive feedback regarding analysis of these reports to assigned CBOs.
- Support assigned agencies in the expansion of ICMS to include Harm Reduction services to the underserved population identified and support and encourage referrals to DHS Mobile Clinics.
- Liaison between assigned agencies and METRO and ensuring agencies adherence to submitting required reports to METRO as requested.
- Attend and assist with the coordination of Weekly Outreach Webinars, Street Medicine updates, MDT Director Meetings, SBE Trainings and other system/program meetings.
- Performs other duties as assigned
DESIRABLE QUALIFICATIONS
- Previous work with data systems and learning new data systems
- Knowledge of METRO transit systems.
Education/Experience
Three years of experience in a staff capacity analyzing and making recommendations for the solution of problems of organization, program, procedure, budget or personnel -OR -Two years of highly responsible administrative or staff experience - OR - One year of responsible staff experience in health care or community or social service operations,- OR - Working in a program that provides housing and support services to clients who are homeless or are at risk for homelessness; - OR - Making recommendations for the design and/or implementation or evaluation of programs related to health and human services for high-risk populations (e.g. homeless, justice-involved, mentally ill, substance use disorder or medically complex). Experience with Excel, reviewing budgets, invoices, and has a working knowledge of LAHSA's Homeless Management Information System (HMIS)
Certificates/Licenses/Clearances
- Valid California Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
- Successful clearing through the Live Scan process with the County of Los Angeles
Other Skills, Knowledge, and Abilities
- Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences
- Strong project management and relationship building priorities
PHYSICAL DEMANDS
Stand: Frequently
Walk: Frequently
Sit: Frequently
Handling / Fingering: Occasionally
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 50 lbs.
Push/Pull: Occasionally - Up to 50 lbs.
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs./day)
Frequently = (2 - 5 hrs./day)
Constantly = (5+ hrs./day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
