Use your passion for service to create a positive impact and make a difference in the communities we serve!
Sodexo is seeking a 2nd Shift Environmental Services / Custodial Operations Manager 2 for Children's Hospital Los Angeles, located in Los Angeles, CA. Children’s Hospital Los Angeles (CHLA) is one of the nation’s leading pediatric hospitals. True to their mission, they have been creating hope and building healthier futures since 1901. CHLA delivers a level of care that’s consistently recognized as some of the best in the world.
Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
The successful candidate will:
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
Is this opportunity right for you? We are looking for candidates who:
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- have experience effectively managing projects within agreed upon timelines;
- are results and safety driven;
- have in-depth knowledge of housekeeping systems and procedures;
- have experience with vendor and contract management, as well as union and contract negotiations;
- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required;
- have strong financial acumen and budget management experience;
- can multi-task and set priorities;
- are proficient with computers and other technology;
- the ability to speak Spanish (preferred) would assist in managing this workforce and;
- the ability to work 2nd Shift, 2:00pm-10:00pm, Monday through Friday, with some weekend and holiday responsibility.
Learn more about Children's Hospital Los Angeles here --> https://www.chla.org/about-children-s-hospital-los-angeles
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
Employees who work in Healthcare are required to be fully vaccinated and boosted against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.
Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
